Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Georgia Love
Ms. Lisa is very professional, she guided me throughout the process from start to finish.
She is reliable, responsible and knowledgeable.
Thank you for aiding me.
Jodi Maria Ciongoli
All it took was one call into the number I had on file for Lisa James at Rocket Mortgage to get the ball rolling. Lisa was quick to answer my questions, ask a me a few questions, and provide me with a rate for a refinance -- which didn't change. In one day I had a Loan Estimate and the process began to verify my details. Throughout process, Lisa answered texts immediately - even on ...All it took was one call into the number I had on file for Lisa James at Rocket Mortgage to get the ball rolling. Lisa was quick to answer my questions, ask a me a few questions, and provide me with a rate for a refinance -- which didn't change. In one day I had a Loan Estimate and the process began to verify my details. Throughout process, Lisa answered texts immediately - even on weekends. The Rocket Mortgage app to upload needed documents and see documents generated was a real time saver. Looking forward to the scheduled closing. I give Lisa a Five Stars!Read MoreRead Less
Iris Frazier
I was very satisfied with the service provided to me by Miss James. She answered all my questions and concerns. I give her a 5.
John Nicklay
Lisa drilled into exactly what I was looking for, I liked talking to her.
Kim Cruz
Lisa was a true professional. She made me n my husband feel comfortable in discussing in detail during the course of completing our loan application. She was very patient in explaining every details of documents required. I would refer her to anyone requiring a loan.
Sincerely,
Kim P. Cruz
Vicki Glassmyer
She kept us informed of what was going on. Had patience with my husband, who is up in age and sometimes confused at what is going on. Was pleasant and polite on the phone.
Jim Piletto Sr.
Lisa was just wonderful walking me through my refinance. Not only was she very helpful but was also knowledgeable and answered every questions on I had. If I texted or called her she would answer or return my call quickly. I would not hesitate to recommend her to anyone looking for a mortgage or refinance.
Meghan Olson
Lisa was incredibly easy to work with. She was knowledgeable and always very quick with responses when we had questions or needed something done.
Andy Alexander
Lisa was very helpful and informative. She walked me through every step. She understood my needs and helped me close in good time. I highly recommend her.
Don Buck
With the current covid 19 affecting the application process the speed with which my mortgage was refinanced was exceptional.
Mike Dispenza
Lisa James was great to work with. Always responded to emails almost immediately. Was very informational and knew our questions before we asked. I would work with Lisa again if possible and would refer Lisa without hesitation. Great business personality.