Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Georgia Love
Ms. Lisa is very professional, she guided me throughout the process from start to finish.
She is reliable, responsible and knowledgeable.
Thank you for aiding me.
Cathy Hlousek
She helped me so much. It was a tough case and she helped me thru it all with a lot of patience.
Marilyn Neff
LISA WAS VERY KNOWLEDGEABLE AND EASY TO UNDERSTAND AND MORE IMPORTANTLY FOR ME PATIENT.....SHE TRULY IS AN ASSET FOR Rocket Mortgage.....
Patty Kirby
Rocket Mortgage recently reached out to us regarding refinancing our current mortgage. We were connected to Lisa James. Lisa has been very pleasant to work with, understands our concerns and has made the process so easy! She saved us money on our monthly payment and is now working on a refinance for a rental property we own. We highly recommend Lisa and Rocket Mortgage!
Mike Carr
Lisa was extremely helpful and responsive. She is a wealth of information and helped us bring our mortgage payment down significantly. She was always quick to respond to questions or concerns and she made the entire process incredibly easy.
Brett Robert
Lisa was awesome as was Rocket Mortgage in general. It’s incredible that Lisa and Rocket Mortgage reached out to us to lower our interest rate. They truly show they are “consumer first” because the money we are saving is money they aren’t getting. I had issues with my login because my name had been spelled wrong previously, but Lisa instantly got tech support on the line to fix the login issues. ...Lisa was awesome as was Rocket Mortgage in general. It’s incredible that Lisa and Rocket Mortgage reached out to us to lower our interest rate. They truly show they are “consumer first” because the money we are saving is money they aren’t getting. I had issues with my login because my name had been spelled wrong previously, but Lisa instantly got tech support on the line to fix the login issues. We are very satisfied with the whole process of refinancing!!!!!Read MoreRead Less
Althea Mangum
Lisa James was right on time calling to inquire about lower interest rate. She was Professional and extremely knowledgeable and going the extra mile when I incurred uploading issues for requested documents. Thank you!
Laura Gregory Agemak
Lisa was great! She was very accommodating in terms of scheduling a time that worked for us. She asked what my husband and I were interested in doing and was able to cut 8 years off off the life of our loan while maintaining our monthly payment around the same. She helped both of us navigate the on line signatures which was greatly appreciated. In our conversation she learned I was a front line ...Lisa was great! She was very accommodating in terms of scheduling a time that worked for us. She asked what my husband and I were interested in doing and was able to cut 8 years off off the life of our loan while maintaining our monthly payment around the same. She helped both of us navigate the on line signatures which was greatly appreciated. In our conversation she learned I was a front line health care worker and was so kind and thanked me for my service. This is our second refi with Rocket Mortgage and each time was so simple and easy. Thanks, Lisa!Read MoreRead Less
Bob Flynn
We have used Rocket Mortgage many times over the past 10 years and have always found their employees to be very professional. Lisa was exceptional to work with.
Bob Hodge
Lisa stayed on top of our refinance through tough times and got it done quickly
James Sunbury
She was quick to return phone calls even on weekends. Stuff she told me was clear and accurate.