Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Georgia Love
Ms. Lisa is very professional, she guided me throughout the process from start to finish.
She is reliable, responsible and knowledgeable.
Thank you for aiding me.
Silvia Duarte
We have worked with Lisa now on multiple occasions. She and her team have delivered great service each time.
Leigh Vogtman
Lisa made this process stress free! She was available to answer my questions and/or put me in contact with someone who could help me with whatever i needed at the time. She was very thorough and patient with her explanations.
Scott Weeks
I gave Lisa five stars because she was on top of everything she made sure everything was taken care of and she's a pleasure to work with!!!
Thank you Lisa
Scott Swift
Lisa was Awesome to work with!!! Very helpful and always quick to respond to my needs. She took care of everything I needed done. I would highly recommend using this lady!
Kate Kruzel
Lisa has the perfect mix of being professional and personable. She made herself available several times to answer my questions. And always with patience. Refinancing is a daunting task and I felt very confident with my decisions with her guidance.
Liz Kraemer
Lisa-Just wanted to drop you a quick note. The closing went very smoothly and as far as I could tell there were absolutely no problems.On the one hand I'm glad it's finally done, but in a way I'll be sorry that I won't have you and the rest of the Rocket Mortgage Team to deal with on a daily basis. You got the ball rolling and kept it rolling when I was beginning to have second thoughts about ...Lisa-Just wanted to drop you a quick note. The closing went very smoothly and as far as I could tell there were absolutely no problems.On the one hand I'm glad it's finally done, but in a way I'll be sorry that I won't have you and the rest of the Rocket Mortgage Team to deal with on a daily basis. You got the ball rolling and kept it rolling when I was beginning to have second thoughts about refinancing my mortgage at all. You exhibited great patience when I was losing mine. THANK YOU ! You and all your team mates at Rocket Mortgage got me through this entire exercise and I am very appreciative as it will make it a little easier for my wife and I to get through the Alzheimer's struggle she is facing. Thanks again! You all were great. John Greene Read MoreRead Less
Craig Shoemaker
Lisa did a fantastic job handling our loan refinance all the to close. Could not have asked for an easier process.
Vicky Wilson
She was very helpful through the whole process. Answered my emails fast. It was a breeze thanks to her.
Pearl Lezama-Harden
Hi Lisa I was always scrptical about refinancing. When I decided to do something about the high interest rate I was paying over the years, I contacted you and you were professional, warm and encouraging. I, on the other hand was fearful, and you patiently listened to my enquirers and refusal to continue, but kept on contacting my husband and I with different proposals that you thought might meet ...Hi Lisa I was always scrptical about refinancing. When I decided to do something about the high interest rate I was paying over the years, I contacted you and you were professional, warm and encouraging. I, on the other hand was fearful, and you patiently listened to my enquirers and refusal to continue, but kept on contacting my husband and I with different proposals that you thought might meet our approval. We weren’t easy to convince, but you stuck to us with patience, kindness and confidence that you will be able to convince us that you were doing right by us and we were doing the right thing with the right Company. You proved yourself every step of the way and we are very grateful that you did not give up on us when we were unsure and uncertain. We love you Lisa and may God Bless you abundantly. Thank you.Read MoreRead Less
Jeffrey Berger
My experience with Lisa James and the whole Rocket Mortgage Team. Was a easy and totally good experience for me. I would recommend Rocket Mortgage definitely.