Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Joanne Pezza
I have had the opportunity to work with Lisa on more than one occasion and have also forwarded her contact information to friends and family that could benefit from working with her. Lisa has always been professional, courteous, effective, thorough, informative and timely.
Kyle Gabovitz
We closed today & the whole process was going well until deciding when closing would be. My title company called me & said certain documents weren't being sent to them. We had to push back closing from 8/29 until 8/30..... The Rocket Mortgage office thought closing would be on 9/5.
Thank you for your time & consideration. Please feel free to respond if you have any further questions.
Veronica Mentor
Lisa was great! Very helpful and answered all my questions quickly and promptly! Refinance was great and helpful for me and my family.
Chickey Stevens
Lisa was very helpful. Very prompt thru the whole process
Very nice to work with
Christy McCausley
Exceptional customer service!! We couldn't have been more pleased with the experience and the results. Lisa's professionalism, knowledge, and advise were outstanding along with her communication and response time. She definitely went above and beyond for us, and we would recommend her to anyone!!
Bradford Wheeler
Wonderful! Very helpful. It was a pleasure working with her.
Roger Drury
The concept of an "on line" refinance was a bit disconcerting, but Lisa & her team not only ensured the validity of the process but also worked with me to ensure a great rate and long term savings. I wish my old bank looked at the same details, especially tax implications.
Jill Armstrong
I was very nervous about the refinancing process and was concerned about being taken advantage of. I'd contacted several companies before deciding to move forward with Rocket Mortgage. Lisa was amazing! She put me at ease and worked hard to ensure that I was getting the best refi option available to me. She certainly exceeded my expectations. Her follow up was amazing! The entire process has...I was very nervous about the refinancing process and was concerned about being taken advantage of. I'd contacted several companies before deciding to move forward with Rocket Mortgage. Lisa was amazing! She put me at ease and worked hard to ensure that I was getting the best refi option available to me. She certainly exceeded my expectations. Her follow up was amazing! The entire process has taken only about 15 days. I'd strongly recommend Lisa to all of my friends and family. I look forward to working with her again.Read MoreRead Less
Nancy Towers
I would recommend Lisa to my family and friends, I got what I ask for, it really didn’t take that long either. She really works to get you what you want.
Ryan Anderson
She was fantastic. Best home refi experience we have ever had
Chris Croft
Lisa was wonderful to work with. Very knowledgeable, goes above and beyond, and super nice and professional! I would hifhlyrecommend her.