Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Monique Jacobs
It was a great experience. My refinance didn't take very long and they were able to get everything except the final signing electronically. I didn't need to leave my house to complete my refinance and they worked with my hours. This was much better than the bank where I had to go to then and their loan officer.
Ed Ziff
Ms James guided us through the complex process of refinancing a mortgage expertly and courteously. She responded rapidly to each of our requests, clarifying the process and guiding us at every step. She has our eternal thanks and and outstanding recommendation.
Bernadine Ross
I answer a few questions on Facebook and by the next day I received a phone call from Lisa James whom I would like to say was very professional and pleasant to work with. Lisa responded to my needs and questions in a very timely manner. She made this transition for me very quick and easy. I will recommend Lisa James to my family and friends.
Jennifer Murray
Lisa was THE best! She answered all of my questions and eased all of my fears and made the refi process so simple! I would and have been recommending Rocket Mortgage to every one I talk to about mortgages and home loans, they are THE best!
Dorria Avila
It was a RELIEF to do my refinance with you Lisa, (Rocket Mortgage) I wish I had talk to you sooner and had known of Rocket Mortgage also, it would have saved me the frustration from the banks. I would recommend Rocket Mortgage before a bank, because of your service with such integrity the banks do offer, the banks made one feel like they had to fight for a loan, so not what I encountered doing...It was a RELIEF to do my refinance with you Lisa, (Rocket Mortgage) I wish I had talk to you sooner and had known of Rocket Mortgage also, it would have saved me the frustration from the banks. I would recommend Rocket Mortgage before a bank, because of your service with such integrity the banks do offer, the banks made one feel like they had to fight for a loan, so not what I encountered doing my refi with you Lisa and Rocket Mortgage. I received a lower interest rate, and the notice if I was would qualify sooner, that alone, was worth it, furthermore, they close so in 30 days as opposed to 60 days as a bank. Thank you Lisa for taking the time to explain the complete process of what and whys, giving me a confidence with the loan, it turned out to be much easier than I ever imagined. I can't you enough Lisa, you and Rocket Mortgage ARE THE BEST ! Read MoreRead Less
Katey Carlson
Lisa was diligent, professional and thorough, she walked us through the process and made the process smooth and seamless..
Silvia Duarte
We have worked with Lisa now on multiple occasions. She and her team have delivered great service each time.
Leigh Vogtman
Lisa made this process stress free! She was available to answer my questions and/or put me in contact with someone who could help me with whatever i needed at the time. She was very thorough and patient with her explanations.
Scott Weeks
I gave Lisa five stars because she was on top of everything she made sure everything was taken care of and she's a pleasure to work with!!!
Thank you Lisa
Scott Swift
Lisa was Awesome to work with!!! Very helpful and always quick to respond to my needs. She took care of everything I needed done. I would highly recommend using this lady!
Kate Kruzel
Lisa has the perfect mix of being professional and personable. She made herself available several times to answer my questions. And always with patience. Refinancing is a daunting task and I felt very confident with my decisions with her guidance.