It was a great experience. My refinance didn't take very long and they were able to get everything except the final signing electronically. I didn't need to leave my house to complete my refinance and they worked with my hours. This was much better than the bank where I had to go to then and their loan officer.
Laura Nicholls
Laura Nicholls
551
Lisa was the best to work with. I have no complaints at all, she was very professional and very helpful. Thanks to the entire team.
Tim Berasi
Tim Berasi
551
Wonderful, Lisa was very helpful and she cares! Quickly addressed all of my questions and concerns. Thank you again.
Tim B
Randy Starbuck
Randy Starbuck
551
Lisa James was extremely friendly, helpful during the entire loan process. Anytime I called with a question she would call me back promptly with an answer. Lisa made the process very pleasant. I would look forward to working with her again.
Cathy Caracappa
Cathy Caracappa
551
she was courteous, informative and always got back to me in a timely manner. Very Professional.
Joanne Pezza
Joanne Pezza
551
I have had the opportunity to work with Lisa on more than one occasion and have also forwarded her contact information to friends and family that could benefit from working with her. Lisa has always been professional, courteous, effective, thorough, informative and timely.
Nancy Allen
Nancy Allen
551
Very professional, excellent customer service
Christine Sloane
Christine Sloane
551
Lisa was extremely helpful and made the whole refinance process easy and smooth. Thank You Christine Sloane
Mary Tanenbaum
Mary Tanenbaum
551
Lisa was great to work with! She was knowledgeable, proactive, and she was HONEST. She gave us accurate information and she was very responsive to our questions and walked us through Rocket Mortgage's online requirements. I would definitely recommend Lisa to anyone who is thinking about getting a loan through Rocket Mortgage. Thank you.
Katey Wagner
Katey Wagner
551
From the start Lisa was amazing to work with. I would recommend her to everyone and anyone. Thank You Lisa!
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