Great to work with. Listened to our concerns and continued to try to get the best outcome for us.
Jessi Winkler
Jessi Winkler
551
I hate that I can only give Lisa 5 stars because she undoubtedly deserves an entire galaxy of them. Like so many other people, my family had gotten into debt trying to survive the ups and downs of the last several years, and even though our income was now great and steady, it felt like most of it was drained away with bills. I thought it would be impossible to get a refinance on our home to ...I hate that I can only give Lisa 5 stars because she undoubtedly deserves an entire galaxy of them. Like so many other people, my family had gotten into debt trying to survive the ups and downs of the last several years, and even though our income was now great and steady, it felt like most of it was drained away with bills. I thought it would be impossible to get a refinance on our home to consolidate our debt, and in fact I had my mortgage holder tell me just that, but somehow Lisa made it work. I submitted my loan application on April 13th and all of our documents by April 20th, and now here it is, only 5 weeks after our initial communication, and we just closed on the refinance that we so desperately wanted to give us some semblance of quality of life again.
Not only is Lisa an absolute miracle worker in that she made a way when everyone else said there wasn't one, but she was so easy to get in touch with, and made sure I always knew that if I had questions, she had answers. When I asked about possibly closing before I left for a work trip, she bent over backwards to make it happen, pushing everyone to expedite paperwork so that I could make my trip. She was prompt and knowledgeable and so, so kind at a time that could have been so stressful and hectic. I don't know if I'll ever need another mortgage or a refinance, but I know that when I do, I'll be going right back to her. If you're considering moving forward with Rocket and with Lisa, stop wondering if it's the right decision. It absolutely is.Read MoreRead Less
Mark Helfst
Mark Helfst
551
Lisa with Rocket Mortgage has been great in my refinance process! Very fast and knowledgeable. She was able to get exactly what I needed and did it fast with no hard work or effort on me! Appericiate her support and always appericiate rocket mortgage as my main lender for my home for many years! I would highly recommend Lisa and the rocker mortgage team for your mortgage needs!
Andrew Martin
Andrew Martin
551
Very helpful with every step of my loan. Quick responder very nice. Definitely would recommend her to anybody.
Walker Hunter
Walker Hunter
551
I really enjoyed working with Lisa and rocket mortgage. She was readily available to speak when I needed more details about a part of the process. We were able to move the application along via text message as well. Overall, I felt the loan process was streamlined and efficient. I would absolutely work with rocket mortgage again; the experience was excellent.
Lori Hall
Lori Hall
551
Lisa has been absolutely amazing with this process. She has always been there for me and was always quick to get back with me and any questions that I had.
Robert Gosses
Robert Gosses
551
Lisa was very helpful. She was both nice and professional. she answered all of my questions and worked diligently to get the loan paperwork done asap. Thank you, Lisa, for all of your help! I will definitely reach out to Lisa for a future loans I want to take out.
Paula Conway Payne
Paula Conway Payne
551
Lisa was amazing to work with when I applied for a refinance. She called when she said she would, she helped me work through everything and always with a smile in her voice. She went above and beyond anyone I’ve ever had to deal with and stayed on top of everything! I highly recommend Lisa for any and all of your home loans. You will be so happy you asked for her!
Billy Zang
Billy Zang
551
Lisa saved this loan when things took an unexpected direction. She stayed in constant contact with great communication and immediate solutions. Couldn't ask for a better professional to work with.
Bill Dammers
Bill Dammers
551
Lisa was amazing. She worked with me and found the right option for my situation. Very personable. I would recommend her anytime.
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