I asked Luke what is taking so long with the loan and he told me they are very busy and have many customers. I told him a girl in my office applied for a refi 2 weeks after me and still closed two week before me. never mad any attempt to push it up or try to get it a little quicker. It took 45 days to close my loan and they had all the paper work from me with in the next day. The only feed back ...I asked Luke what is taking so long with the loan and he told me they are very busy and have many customers. I told him a girl in my office applied for a refi 2 weeks after me and still closed two week before me. never mad any attempt to push it up or try to get it a little quicker. It took 45 days to close my loan and they had all the paper work from me with in the next day. The only feed back was they are a large company with many loans so it takes time. Not the answer I was looking for.Read MoreRead Less
Reply from Luke King:
Dear Bob,
I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have better assisted you with your concerns. It was not my intent to leave you feeling like I was not an advocate for you throughout the loan process. I personally thank you for your time and patience. Please know I am here for you in the future if you have any additional concerns.
Stephanie Hersperger
Stephanie Hersperger
551
Luke was excellent. Always available to answer questions and we did not have to ask more than once.
George Richard
George Richard
551
Luke is very knowledgeable about the refinance process and was able to guide me, an amateur at these types of matters, through the whole process and did an excellent job with all the behind the scenes tasks needed for this transaction. Thank you Luke!
Kim Goble
Kim Goble
551
Luke King was great to work with and I've already referred two of my friends to Luke and Rocket Mortgage. Luke returned All my calls in a timely fashion and answered all my questions and concerns. I highly recommend Luke King.
Dan Greiner
Dan Greiner
551
He was always up front and honest. He kept me informed of important details.
Kathy Metz
Kathy Metz
551
Luke was fast and very efficient in getting my refi processed. I'd say 10 days was Quick and Rocket fast! I have nothing but great things to say about the entire process. Thank you Luke!
Rodney Young
Rodney Young
551
Luke was very thorough and helpful throughout my loan refinance process. Would recommend him to anyone
Katie Munson
Katie Munson
551
Luke was very attentitvie, informative, and helpful during the refianceing process. I higjly recommend working with Luke and Rocket Mortgage.
Angel Cotto Jr.
Angel Cotto Jr.
551
Luke was extremely helpful through out this entire refinancing process. Thank you Luke for your Patience and being there when I had Questions.
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