Lynae DeMonte

Detroit, MI

NMLS 1159766

Triple Crown Banker

Lynae's Reviews

Rich Willson
Lynae was extremely professional, knowledgeable, friendly and well organized. She made the entire refinancing experience totally painless.
Crisostomo Buenavista
Patiently, thoroughly, and expertly, Lynae sorted through my tangled thoughts of what I truly wanted to accomplish with my refinance request with Rocket Mortgage. In the end, the favorable results Lynae strongly steered and facilitated my way left me incredulous. Thank you Lynae for a job well done.
Ashley Smith
Lynae made our refi process a breeze!
Terry Johnson
Was very professional. Returned my calls right away and answered all my questions. Went above and beyond.
Debbie Glover
Lynae was always helpful. She was available all time.
Jenny Parrish
Amazing! Lynae masterfully navigated me through the entire process. She is professional and always available. Her communication is effective. I went from app to closing in less than 30 days.
Howard Vaughn
Very knowledgeable, helpful, prompt and easy to talk to. She was able to answer all my questions and allay any fears I may have had regarding the process for restructuring my mort
Alison Hanney
Lynae was our first and last person contact who made the complete process simple to do and explained every step all through our loan. Cannot praise Lynae and the rest of the Rocket Mortgage Team enough for a seamless process.
Safian Mokel
Super shady. Unwilling to provide breakdown of the cost. Requested multiple times. Unprofessional and kept hiding the fact that she was points to bring the rate down.
Lynae DeMonte
Reply from Lynae DeMonte:

Hi Safian,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away without the clarity and help you were looking for. Our Client Relations confirmed that they were able to speak with you to ensure we help you ...Hi Safian,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away without the clarity and help you were looking for. Our Client Relations confirmed that they were able to speak with you to ensure we help you further. However, I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please know I am here for you in the future.Read MoreRead Less

Bridgette Berard
Lynae did a great job explaining the process of the loan along with answering any questions we had. I would highly recommend working with her.