Lynae DeMonte

Detroit, MI

NMLS 1159766

Triple Crown Banker

Lynae's Reviews

Chris Gedney
Very easy to work with and made the whole process smooth and quick.
Linda Martin-Myers
I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made this process successful. Lyne Demonte was my first contact with my most recent contact with Rocket Mortgage. I had made inquiries previously, but was hesitant to proceed. From the beginning, Lynae ...I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made this process successful. Lyne Demonte was my first contact with my most recent contact with Rocket Mortgage. I had made inquiries previously, but was hesitant to proceed. From the beginning, Lynae understood my hesitations and concerns about applying. She talked to me about each concern, taking on a much larger mortgage vs my debt consolidation, she answered each question completely in a way that was understandable and never lost patience with my endless questions. From beginning until George and I signed our closing documents she was consistently available and patient with my questions.
However, it was after we signed the closing documents and thought it was completed, is when Lynae really saved the day for us, and frankly turned our "soured" opinion around. A week after we had signed the documents I became concerned we had not heard one word from Rocket Mortgage, normally I was getting updates almost daily. When I called to check on status (I had another house payment due on old mortgage) I was told after researching, that our signatures were missing on documents and closing would be held up. I was angry, frustrated and would have tried to completely back out. I called Lynae,
she responded immediately, went above and beyond to assure the documents were faxed to me, and waited on the line while I was at the library talking me through the whole process and waited until she received the signed documents I faxed. The home loan was payed off in time. I believe, she has a strong integrity to her customers, even if her initial part of the process could have been understood as completed. For this reason, I would recommend Rocket Mortgage, and would have persons considering request Lynae.Read MoreRead Less
JGail Gail
Lynae helped us get exactly what we needed. She is an awesome person. We can not thank you enough.
Connie Scharaga
Lynae was wonderful in assisting with the refinancing of our home loan.
Beth Johnson
Lynae was amazing to work with. She was kind, helpful, and went the extra mile to make sure my husband and I understood all of the details of our refinancing process. She was quick to respond to questions and resolve any issues prior to our closing. There is no doubt that I would recommend her!
Susan Koeppel
Lynae was extremely responsive and helpful. Always quick to call me back if I left a message and got any information I needed quickly. Great job
Trina McCrea
Ms. Lynae was very helpful and always able to assist with any questions or concerns that I had.
Tia Leonard
Renee was extremely knowledgeable and very pleasant to work with. I would recommend her to anymore.
Barbara Hamilton
My overall experience with Lynae Demonte was absolutely amazing. She walked me through every situation that occurred and took her time to explain to me how the loan processing worked. I would like to personally thank her for everything she did in making this transition go through smoothly.
Frank Walko
My experience with Lynae was a very positive experience. She was very responsive and was able to process my loan application efficiently. Lynae also was able to answer any questions that I had quickly. Overall the loan process went smoothly due to her responsiveness and ability to respond quickly to my inquiries.