Mallory Hughes

Cleveland, OH

NMLS 1086913

President's Club Banker

Mallory's Reviews

kathy sayers
Mallory was terrific to work with! Always available to answer questions!
Rebecca Burns
Mallory kept us up to date at each level of the loan process. We felt very confident in her abilities
Mark Thoren
This was my first time applying for a loan. Mallory was responsive, kind, understanding and made the whole process easy. My credit was not in good shape but not once did she flinch or make me feel "less than." She connected me to Kristopher Harris who guided me on what I needed to do to increase my score so I could proceed with the loan. From start to finish was about a month. I feel like I can ...This was my first time applying for a loan. Mallory was responsive, kind, understanding and made the whole process easy. My credit was not in good shape but not once did she flinch or make me feel "less than." She connected me to Kristopher Harris who guided me on what I needed to do to increase my score so I could proceed with the loan. From start to finish was about a month. I feel like I can breathe again with a majority of my debts settled. I will recommend Rocket Mortgage to everyone and specifically Mallory.Read MoreRead Less
Paul B
When my wife and I called Rocket for a loan to pay off some credit card debt, we didn't expect to get the expert advice that we needed. Mallory was so helpful, understanding our situation, explaining all the options with pros and cons, and offering the best direction for our situation. The next steps through the process was so very easy and intuitive, the website itself earns 5-stars! We ended up ...When my wife and I called Rocket for a loan to pay off some credit card debt, we didn't expect to get the expert advice that we needed. Mallory was so helpful, understanding our situation, explaining all the options with pros and cons, and offering the best direction for our situation. The next steps through the process was so very easy and intuitive, the website itself earns 5-stars! We ended up refinancing our home at a fair cost, using the equity already established. We can't say enough to express how fortunate we were to have Mallory on our side with everything and how Rocket is so fortunate to have her on the staff!Read MoreRead Less
ronnie met
I VE DEALT WITH OTHER LENDERS IN PAST. HAVING MALLORY WORKING WITH ME ON MY EQUITY LOAN WAS A STRESSLESS EXPERIENCE. SHE WAS SO HELPFULL AND A GREAT PERSONALITY. THANK YOU MALLORY. YOUR THE BEST.
Marcin Wieczorek
Mallory has been absolutely phenomenal. She has been extremely responsive, patient, and upbeat during all of our interactions. It was so helpful to work with someone that made our house purchase go so smoothly. This lady deserves a raise! Looking forward to working with Mallory again in the future.
Michael Call
What a help Mallory was ! Cheerful and full of good ideas ! Thanks for making this painless !
Jamali Omary
Mallory helped me and my wife on our journey of buying first home from day one to final. She was always there to answer our questions, to review our documents and to give us feedback. She is definitely a walking angel out there to help families to buy their first home in this frustrating market. Me Jamali and my wife Aleksandra We thank you for your time Mallory and We are hoping you will be ...Mallory helped me and my wife on our journey of buying first home from day one to final. She was always there to answer our questions, to review our documents and to give us feedback. She is definitely a walking angel out there to help families to buy their first home in this frustrating market. Me Jamali and my wife Aleksandra We thank you for your time Mallory and We are hoping you will be there to work with us again in the future. We are rating you 100 stars out of 100. Happy new yearRead MoreRead Less
Steve Sutker
Mallory did an outstanfding job under an intial stressful time line and once all the paperwork was in. She made it smooth sailing to closing- She Flat Out ROCKS!!!!
Teddy Laury
Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes frustrating and lengthy process, she was creative in problem solving. Dealing with multiple incomes from different countries with tax treaties involved, Mallory stuck with me and got every one of the ...Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes frustrating and lengthy process, she was creative in problem solving. Dealing with multiple incomes from different countries with tax treaties involved, Mallory stuck with me and got every one of the sixty plus documents I uploaded, approved.
Whenever she handed me over to other Rocket employees to do the next step, they weren’t able to get it done as efficiently and promptly as Mallory did when I asked her to help yet again.
Any corporation should be so lucky to have highly capable, dedicated, committed and passionate staff like Mallory working for them. I sincerely hope that Rocket Mortgage is aware and appreciate the jewel they have in her.
If you are lucky enough to have Mallory on your case, you can breath easy, she’ll get you through it!Read MoreRead Less