Marc gave me a follow up call after I submitted my application. I was hesitant about terms and fees but after Marc called and updated my information and gave me the best deal possible I moved forward with my application. After submitting my application Marc followed up with a phone call every day until my loan was closed . Hard working people like Marc make a loan simple and you can count on him ...Marc gave me a follow up call after I submitted my application. I was hesitant about terms and fees but after Marc called and updated my information and gave me the best deal possible I moved forward with my application. After submitting my application Marc followed up with a phone call every day until my loan was closed . Hard working people like Marc make a loan simple and you can count on him if you need anything.Read MoreRead Less
Steve Andrews
Steve Andrews
551
Very professional and great customer service!
Michael Stewart
Michael Stewart
551
Marc was patient, friendly and gave great advice.
Matt Holloway
Matt Holloway
551
Marc was easy to work with refinancing my home loan. His communication style is straight forward and succinct with not confusing explanations or long-winded emails. He asked what I wanted to accomplish and set out to help me achieve it. I enjoyed working with Marc through this process and would recommend him to anyone esle.
James Zollar
James Zollar
551
I wanted to send you a note of thanks for your outstanding and Excellent assistance during my home refinance. What were the best parts of working with the rocket mortgage team:
#1 Responsiveness – whether you were calling me back via phone (which I like the least) or responding to emails (the Best) you each would take my never ending quires or request for information and get back to me very ...I wanted to send you a note of thanks for your outstanding and Excellent assistance during my home refinance. What were the best parts of working with the rocket mortgage team:
#1 Responsiveness – whether you were calling me back via phone (which I like the least) or responding to emails (the Best) you each would take my never ending quires or request for information and get back to me very quickly.
How you advocatee for me during the process!
#2 The ability to easily upload documents
#3 The ability to Always see what the next step was and what was required of my
I appreciated having Marc as an agent for this process. He was responsive, reassuring, professional, and extremely helpful.
Molly Roschmann
Molly Roschmann
551
Marc was very professional and courteous which made the process such a pleasure. The whole loan process was done efficiently and in less than 2 weeks. Thank you.
Debbie Hostetter
Debbie Hostetter
551
Marc was so very helpful ! He made this whole process totally seamless !! Start to finish In less than 3 weeks with very little effort on our parts !! I referred my family members who also recently closed on a refi !! Thanks Marc and Rocket Mortgage
Sy Dreher
Sy Dreher
551
Very knowledgeable, actually was not going to do a refinance until Marc called me direct and explained all my options.
Rhonda Jones
Rhonda Jones
551
Marc was wonderful as my loan officer. This process couldn’t have been any more smooth. Everything occurred exactly how he said it would and when I had questions he answered them immediately in terms I could understand! I would work with him again and again
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