Marcello Castelvetere

Detroit, MI

NMLS 984442

Triple Crown Banker

Marcello's Reviews

Jeffrey Smith
Marcello was great to work with. Our loan took a little longer than normal but he stayed with us and explained every question that came up.

He did a great job.
Steve Brady
Marcello was very patient, covered options/details and explained.
His follow up was amazing..........even b/f actual closing.
Marsey Kirsh Kahn
From our very first conversation, I was tremendously impressed by Marcello. He listened carefully as I explained my situation, then suggested a loan term and interest rate that worked for me. Once I decided to go forward, all my communication with Marcello was prompt, professional, courteous, and helpful. He was always friendly and always made me feel he had my best interests at heart. Working...From our very first conversation, I was tremendously impressed by Marcello. He listened carefully as I explained my situation, then suggested a loan term and interest rate that worked for me. Once I decided to go forward, all my communication with Marcello was prompt, professional, courteous, and helpful. He was always friendly and always made me feel he had my best interests at heart. Working with Marcello, and with Rocket Mortgage, was an experience that far surpassed my dealings with other mortgage companies with which I have done business. Marcello was always available to answer questions and to make sure the process was running smoothly. He definitely earned five stars from me! Read MoreRead Less
Patrick Finn
It was a very smooth refinance with marchelo's help
Mark N Rebecca Ross
Originally when I went to Rocket Mortgage's website, I was just poking around to see what my rates would be. I wasn't even necessarily ready at that minute to refinance through Rocket Mortgage. But first impressions made extremely good impressions. I hadn't even finished reading the computer screen when I received a call from Marcello. He was so friendly, professional and efficient that he ...Originally when I went to Rocket Mortgage's website, I was just poking around to see what my rates would be. I wasn't even necessarily ready at that minute to refinance through Rocket Mortgage. But first impressions made extremely good impressions. I hadn't even finished reading the computer screen when I received a call from Marcello. He was so friendly, professional and efficient that he immediately put my mind at ease about Rocket Mortgage. I had a much better experience than I had with my other mortgage rep through a competitor that I had been working with for about 20 years. He called to check on me several times throughout the process and was very clear about the next steps and the entire approval process. I wouldn't hesitate to recommend working with him and with Rocket Mortgage. Everyone else I worked with at Rocket Mortgage was also very professional and friendly. The company is fantastic and will always go with Rocket Mortgage for my housing loan needs as long as this is how the staff is. The people who work at a company really are what makes or breaks a company and Marcello is an asset to your organization. Read MoreRead Less
Mark Nixon
Marcello was great to work with. A definite 5 Star review. He was always readily available to answer any questions and responded quickly when I needed documents mailed.
Robert Boisjoli
I tend to procrastinate. Marcello and his team kept me going with gentle reminders. So glad he did.
Dave Roberts
What a wonderful experience we had with our refinance and Marcello was a big part of that. He alleviated any of our concerns along the way and made sure to check in with us along the way.
Dsw Wr
Marcello made the refinancing so easy. He was very professional and very helpful. Answered any questions we had very thoroughly and was always quick to respond. The best customers service.
Kathy Evans
Marcello went out of his way to help me and answer all of my questions fully. He was very friendly and courteous. He made the process go very smoothly.