The whole Rocket Mortgage process was exceptionally smooth, but Marcello was my first point of contact, and he was instrumental in ensuring an easy process. He was personable, knowledgeable and definitely treated me like I was his most important client. He was quick on follow-up and clear in laying out the steps involved in my re-fi process. Highly recommend him to anyone considering ...The whole Rocket Mortgage process was exceptionally smooth, but Marcello was my first point of contact, and he was instrumental in ensuring an easy process. He was personable, knowledgeable and definitely treated me like I was his most important client. He was quick on follow-up and clear in laying out the steps involved in my re-fi process. Highly recommend him to anyone considering refinancing or just starting out in the home buying process.Read MoreRead Less
David Gaffney
David Gaffney
551
Marcello service and support was outstanding! He has a great approach that is customer focused and informative. He took the time to outline options and provide a solid way ahead that met all of my concerns. He is a superb rep!
Ed Sylva
Ed Sylva
551
Excellent experience working with Marcello in my opinion top notch
David Vaclav
David Vaclav
551
Marcello was extremely helpful from the beginning of our refinance process through to the end. He called regularly to keep us updated to the progress of our loan and even after closing. Thank you Marcello for your attention to detail and follow-up and making our experience with Rocket Mortgage a pleasant one.
David Robinson
David Robinson
551
Awsome, thanks for all the help and questions you were able to help me with.
Linnie Green
Linnie Green
551
Well spoken and makes everything easy to understand also he has answer for every question you may have.
Dennis Miller
Dennis Miller
551
The best mortgage/refinance experiences I have ever had have been with Rocket Mortgage and Marcello. I immediately recommend him to my family and friends and have other real estate holdings that I'm positioning for refinance in the near future. Needless to say, I will be calling Marcello when I'm ready.
Kelly McInnis- Martin
Kelly McInnis- Martin
551
Marcello was very kind and very helpful. He kept everything on track.
Tori Harris
Tori Harris
551
Marcello is FANTASTIC to work with. He knows what he is talking about and treats you as a person rather than a number. He explained everything I had a question about. He kept me informed and was always pleasant and personable. I have called him twice, since closing, to refer others and Marcello remembered me! I give him the most stars available!
Joanne Lockwood
Joanne Lockwood
551
Our experience with working with Marcello was very friendly, understanding and knowledgable. He was always there to answer questions and to explain the information that was needed very clearly. In all the experience with appling for this loan was painless. It was a true pleasure.
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