Marcello Castelvetere

Detroit, MI

NMLS 984442

Triple Crown Banker

Marcello's Reviews

Edwin Folk
Marcello was very responsive and helpful in guiding us through the application and document submission process, which is online and is very new to us. He kept us updated promptly in every phase also. We would like to work him again in the future.
Steve Carlton
It is refreshing to have a financial person make representations that turn out to be exactly as he represented. Marcello did that. He said the HELOC we were seeking would be "no problem", and that is exactly the way things worked out. He also insured that the HELOC closed in time for us to meet our gifting deadline, thereby saving us thousands of dollars in taxes we would have otherwise had to ...It is refreshing to have a financial person make representations that turn out to be exactly as he represented. Marcello did that. He said the HELOC we were seeking would be "no problem", and that is exactly the way things worked out. He also insured that the HELOC closed in time for us to meet our gifting deadline, thereby saving us thousands of dollars in taxes we would have otherwise had to pay. GREAT JOB, both by Marcello and also the entire Rocket Mortgage staff.Read MoreRead Less
Chris Henning
Quite possibly the best customer service I've received in my lifetime!
Gary Fenske
Marcello was very prompt and professional. He was helpful and couteous during the entire process.
Marc Kocher
Marcello was an amazing partner to work with. He took the time to understand my needs and crafted a solution that was a perfect fit for our family. Never at one point did I feel any pressure or that I was being presented with something that was not the right fit. Marcello is professional, a great communicator, and is a great listener.
Schuyler Bishop
Marcello was terrific, always got right back to us, and if he didn't know the answers, which he usually did, he found out for us pronto....
Barry Dauber
Working with Marcello was quick and easy. Super fast response and a great communicator.
Anthony Piwinski
Very helpful and good communicator. Kept me informed on the status of the loan. Helpful in getting the loan approved since I am retired.
Cindy Lind
Excellent experience with Marcello. He is knowledgeable, efficient, and so easy to work with. Highly recommend!
Matt Hart
Marcello was so organized and helpful. He was great to work with from start to finish. I would highly recommend him to anyone seeking to finance or refinance a home.