Marcus did a super job for getting us set up to establish a loan on our new home. Not sure how he ended up answering the phone, but he got put right to work. It may not have been his position but he got us started in the right direction and continued to provide answers when we asked questions on the loan.
David Gross
David Gross
551
Marcus was courteous , friendly, and patient. He answered all of my questions to my satisfaction and encouraged me to call him if I had more questions about the reverse mortgage. At the beginning of the process of refinancing my home with a reverse mortgage, I was very skeptical about reverse mortgages. Marcus patiently answered all of my questions and helped me understand the pros and cons of ...Marcus was courteous , friendly, and patient. He answered all of my questions to my satisfaction and encouraged me to call him if I had more questions about the reverse mortgage. At the beginning of the process of refinancing my home with a reverse mortgage, I was very skeptical about reverse mortgages. Marcus patiently answered all of my questions and helped me understand the pros and cons of this type of mortgage. Marcus was able to resolve all of my issues with this type of mortgage and helped me to feel comfortable with it. Marcus is a true professional.Read MoreRead Less
Erin Amburgey
Erin Amburgey
551
Marcus was very helpful and attentive . He was very quick to respond when needed and I believe that he found us the best rate that we possibly could. Was a great experience.
Paulette LaGue-Akin
Paulette LaGue-Akin
551
Marcus, I want to take this time to personally thank you for your absolute professionalism in helping me through this refinancing process, it wasn’t an easy one, there were a lot of unsuspected twists and turns that had to be worked through and being new to the world of refinancing made it more confusing to me than when I originally purchased 16 years ago, I helped design this home to suit my ...Marcus, I want to take this time to personally thank you for your absolute professionalism in helping me through this refinancing process, it wasn’t an easy one, there were a lot of unsuspected twists and turns that had to be worked through and being new to the world of refinancing made it more confusing to me than when I originally purchased 16 years ago, I helped design this home to suit my needs so a big part of my heart is in the foundation of this house and I was so very thankful that I had found someone that I not only could trust but had the patience of a Saint with the magnitude of questions I had along the way and for always keeping my best interests at heart … Thank you Marcus, you were great and anyone who calls on you can rest assured that you will handle their situation in the same professional manner that you did for me, ....
Marcus was a true professional throughout the process of refinancing our home. From the very beginning of his first call to us reaching out to help to the final step in the signing process Marcus was completely professional and genuinely concerned about our well being and success in securing this loan. He was thorough, creative and invested in each step of the process which was an extremely ...Marcus was a true professional throughout the process of refinancing our home. From the very beginning of his first call to us reaching out to help to the final step in the signing process Marcus was completely professional and genuinely concerned about our well being and success in securing this loan. He was thorough, creative and invested in each step of the process which was an extremely important element in making us confident that we would succeed.
We will be forever grateful for his assistance in us being able to stay in our home of over 20 years. With both of us being recently retired we were not successful, after 2 years, in securing a Reverse Mortgage. That did not deter Marcus. He found a product that would serve our needs after others failed. Marcus was determined to succeed and he did. This week we received our payoffs and are now set to live a more comfortable retirement on our terms.