Maria Plavny

Cleveland, OH

NMLS 2603877

Banker

Maria's Reviews

Timothy Nortman
Maria was a great help to us...very helpful with explanations on everything we had asked ...gave us the instructions on all the paperwork we needed to send and fill out...told us if we had any concerns on anything that we received all her personal information to reach out at any time....Great person to work with...
Penelope Hightower
Our first experience with Rocket mortgage was with a gentleman who basically threw numbers at us. our response was a "Hard No" and a request that he go no further (which he did anyway)!
After that I kept getting calls from Rocket Mortgage which I ignored. Finally, I answered a call to ask them to quit calling and reiterate that our answer was still a "Hard No"!
Maria was the person who answered the ...Our first experience with Rocket mortgage was with a gentleman who basically threw numbers at us. our response was a "Hard No" and a request that he go no further (which he did anyway)!
After that I kept getting calls from Rocket Mortgage which I ignored. Finally, I answered a call to ask them to quit calling and reiterate that our answer was still a "Hard No"!
Maria was the person who answered the call and after a few minutes of conversation I realized that I was speaking to a knowledgeable, competent person who listened and understood my reasoning. From that point on she has me. She answered all my questions and if she didn't know the answer, she told me she would find the answer and get right back to me. She always did! Every time I talked to her; she treated me like I was her only client and believe me I called her sooo many times.
In all my years as a business owner and or dealing with other business owners and have NEVER come across anyone with her diligence, respect, patience, and sense of humor like her. If you have a bonus program, she should be #1 on the list and she deserves a huge raise for having to put up with my many, many calls.
I could go on and on about her, but you would be rolling your eyes at all the accolades that I haven't expressed, so instead I will end by saying that I feel like I have made a friend for life.
In upmost sincerity,

Penelope S HightowerRead MoreRead Less