While refinancing our mortgage through Rocket Mortgage, there were times that we had some questions. Each time we would call Mariah with any questions, she would answer our question and if she wasn't able to right away, she would call us back with an answer. She made us feel at ease through the whole process.
Jacques Raymond
Jacques Raymond
551
Mariah was very pleasant to work with. She is a cheerful person and very helpful. She got back to us right away when we had any questions. It was a very pleasant experience working with her.
Sandra Ferguson Raymond
Sandra Ferguson Raymond
551
She was excellent in the service we received and her knowledge in helping us!
Tracie Goodrum
Tracie Goodrum
551
Mariah was great I appreciate all she did for me!
Justin Ellis
Justin Ellis
551
Mariah was great to work with very pleasant knowledgeable and extremely helpful and starting our loan process
Dan Bouchard
Dan Bouchard
551
Mariah was a pleasure to work with
Turhan Berne
Turhan Berne
551
I just refinanced my home with Rocket Mortgage and Mariah Locke and the other Rocket Mortgage staff walked me through the step seamlessly!! The customer service was at such a high level that at times it seemed like it was too good to be true. However, as I met each agent online and talked to them as I needed, I learned that the high level of customer service that I thought was too good to be true...I just refinanced my home with Rocket Mortgage and Mariah Locke and the other Rocket Mortgage staff walked me through the step seamlessly!! The customer service was at such a high level that at times it seemed like it was too good to be true. However, as I met each agent online and talked to them as I needed, I learned that the high level of customer service that I thought was too good to be true was just one of the many areas that exemplify the high level of service that Rocket Mortgage is known for. Every document needed was easily uploaded online. When it was time to close my loan, an attorney came to my house with all the necessary paper work and sealed the deal. I would definitely recommend Rocket Mortgage to anyone.Read MoreRead Less
George Thomas
George Thomas
551
Working with Mariah was a great experience. She was so professional and straight to the point. I
Jana Grundhauser Mora
Jana Grundhauser Mora
541
Mariah was so helpful in our refinance. She outlined several options for us so we were able to choose the best loan for our needs. All in all, our refi was a breeze!
Muriel McGhee
Muriel McGhee
551
I rate my refinance experience with Rocket Mortgage using Mariah Locke as my Mortgage Banker a 10! This was the second time I refinanced with Mariah Locke in less than 18 months. You may ask why? In March 2016, I refinanced a 30 year mortgage down to 20 years and getting a lower interest rate. In April 2017 I decided to refinance using an ARM. I contacted Mariah and told her what I wanted to do ...I rate my refinance experience with Rocket Mortgage using Mariah Locke as my Mortgage Banker a 10! This was the second time I refinanced with Mariah Locke in less than 18 months. You may ask why? In March 2016, I refinanced a 30 year mortgage down to 20 years and getting a lower interest rate. In April 2017 I decided to refinance using an ARM. I contacted Mariah and told her what I wanted to do and I went to closing on May 19, 2017. Closing was held in my home at my kitchen counter. She was a joy to work with and fully understood my needs. I highly recommend Rocket Mortgage and Mariah Locke. She kept me informed every step of the way and the whole process was completed online except for closing. I look forward to working with Mariah again in the future! Muriel McGheeRead MoreRead Less
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