Mariana Benitez

Detroit, MI

NMLS 1916326

Executive Banker

Mariana's Reviews

Kerry Troup
Mariana tried to sell me a refinance package for a property that WAS ALREADY PAID OFF. She did not even know what property she was refinancing. Unprofessional and Unacceptable.
Mariana Benitez
Reply from Mariana Benitez:

Dear Kerry,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals and I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for ...Dear Kerry,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals and I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Byron Alfred Caloza
Professional and reliable service with full disclosure upfront
Arc Alexander Lôpez-Noriega
Thoroughly explained the process
Jerry Tetley
Made herself available at all times. She was very professional and took extra measures to help. She responded to emails in a timely manner. Excellent experience.
Jose Morales
It has been a pleasure working with Mariana. She is working hard to help me and my family to make this refinance a reality. She has been courteous, professional and has great communication skills responding promptly to any concerns. A++
Connie Garcia
Thank you so much Marianna Benitez it was a pleasure working with you. You explained everything clearly so that we could get you the paperwork needed and signed. You represent Rocket Mortgage as a positive and respectful employee. Thank you again!! Honorio Dondiego and Family.
Hamzeh Abdorabeh
She is very nice explains everything and knows what she’s doing, working with her was so easy And would like to thank her for her wonderful service, deserves more than five star.
Terence Corbaley
Mariana made our refinance really easy
John Garrett
Mariana was always on top of things; never had to wait for anything! She is very knowledgeable and very personable! A rare mix in the professional world. Mariana made the refi process quick, easy and painless. I would recommend Mariana to anyone looking to finance or refi a mortgage.
Karen McMains
Mariana is the most professional, knowledgeable and helpful person I have had the pleasure to work with in a long time. She truly cares about her customers. I would be more than happy to have her assist me again.