Excellent example of how customer service is done. Mark made the process from start to finish easy and was very thorough, knowledgeable, and courteous. If I was in a position overseeing a customer service team, I would put Mark in charge of training representatives on how it's done. I have experienced no one better. Wall to wall 5 stars.
Joanna Garcia
Joanna Garcia
551
Mark was great to work with, made everything quick and easy... flawless..
Lee Hall
Lee Hall
551
Our experience Mark was wonderful, he was super knowledgeable and professional, while prompt in his responses to our questions and emails containing the requested information about us, etc.
Josh Allen
Josh Allen
551
Mark was excellent, answered every question I had and some. Needless to say I feel like I was a pain in his rear with how much I bothered him. But stood strong and always got back to me. Even while he was on vacation. 10/10 would recommend him.
Teresa Lafata
Teresa Lafata
551
Mark was extremely helpful and answered any questions I had. The process was quick and easy because of him! Mark kept me informed throughout the whole process. Would highly recommend him
Thierry Duthil
Thierry Duthil
551
Mark Marini helped me with a refi. He was knowledgeable and helped me through the process. The process itself took longer than expected but I think that was more a factor of demand with the low rates. I recommend Mark for anyone doing a purchase or refinance loan. - Thierry, Kastle Kollective
Darrell Coomes Jr.
Darrell Coomes Jr.
551
Mark completely change my budget around with the low interest rate he found me to refinance my home. Super knowledgeable guy with great customer service skills.
Adam Payne
Adam Payne
551
Mark was knowledgeable, responsive and friendly. He made the process of completing our refi quick and painless. I would highly recommend him.
Ja Arnold
Ja Arnold
551
We had the opportunity to work with Mark Marini, Presidents Club Mortgage Banker. From the start, Mark was extremely courteous, kind, and military friendly! He is very knowledgeable and provided superb advice from start to finish. He made the loan refinance process very efficient and methodical. Overall a very good experience with Mark. I would recommend his services to others without hesitation....We had the opportunity to work with Mark Marini, Presidents Club Mortgage Banker. From the start, Mark was extremely courteous, kind, and military friendly! He is very knowledgeable and provided superb advice from start to finish. He made the loan refinance process very efficient and methodical. Overall a very good experience with Mark. I would recommend his services to others without hesitation. Thanks Mark!!Read MoreRead Less
Franklin Graves
Franklin Graves
551
My experience with Mark has been pleasant and very professional. Very responsive to my calls and questions. Thanks Mark!
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