Mark was on top of everything from day one and always willing to answer our questions as we went through the mortgage process. He made it very easy for us. Thank you Mark!
Mark Ryder
Mark Ryder
551
I was amazed at the level of customer service that Mark provided at every step of my refinance process. I simply had to do nothing. Mark was able to make an often complex refinance completely painless. His guidance throughout was priceless. I would recommend Mark and Rocket to anyone looking for a first mortgage or a refinance. Thank you so much Mark!
Adam Dixon
Adam Dixon
551
Mark was very available and communicative. He understood all the nuances of refinancing, but the most important part was how he made sure I understood them. He was patient and explained each detail to me. I am very happy with my decision and would highly recommend working with Mark.
Tammi Hastings
Tammi Hastings
551
Mark did a great job delivering excellence in customer service! He responded with professionalism and a can do spirit. This process was easy, efficient, and fast. I would highly recommend working with Mark and Rocket Mortgage! Thank you again for being a great support for me during this process! All the best!
Andy Gilbert
Andy Gilbert
551
Did a remarkable job in getting everything we needed to do in our refinance completed thoroughly and quickly. He was courteous and always answered his phone or reaponded quickly. He kept us ahead in the process all the way through underwriting!
Angel Ochoa
Angel Ochoa
551
Best in class customer service. Always on top and reaching out when documents and or questions are needed.
Mark, please keep up the good work and thank you for the great and exceptional experience with the refinance process from the beginning till the completion.
-Angel
Matthew Norris
Matthew Norris
551
I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push me in a direction that I wasn't comfortable with. Mark was incredibly patient and ran my number for a variety of scenarios and did so happily. I found Mark to knowledgable and friendly; I often spent a...I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push me in a direction that I wasn't comfortable with. Mark was incredibly patient and ran my number for a variety of scenarios and did so happily. I found Mark to knowledgable and friendly; I often spent a good 30 minutes after our 'official business' was over with to chat more on a variety of topics. I would not hesitate to send Mark's contact information along to anyone looking to refinance or start a mortgage.Read MoreRead Less
Josh Stanford
Josh Stanford
551
Mark was honestly the most supportive individual I’ve spoken with in this entire process. He helped educate my wife and I through some complicated processes, and helped us better understand all of the proceedings better than a paid for course. His demeanor was incredibly amicable and he is definitely a people person.
Paul Phillips
Paul Phillips
551
Mark was great and very easy to work with. He always called and followed through on everything exactly when he said he would. He explained the process in great detail and eliminated as much of the unknown as possible. We were extremely happy with the service he provided and would definitely recommend him to others.
Francisco N Yesenia Benitez
Francisco N Yesenia Benitez
551
Mark is awesome, he's so nice, helpful, I know he's just a phone call away if I need help. He's personality played a big part on my decision of refinancing my home, he made me feel very comfortable and good about it. Thank you so much for your kindness and help. I'll definitely recommend you to anyone.
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