Mark is exceptional. Very Knowledgeable about his profession. Always there to answer any questions or concerns in a quick, professional manor. You absolutely cannot go wrong with Mark!
Barbara Durham
Barbara Durham
551
I want to say that Mark Hanna is a very professional person. My experience with him was excellent. He returned phone calls promptly, was very professional and kept me informed during the entire time. Rocket Mortgage is lucky to have him on their team.
Nancy Loehfelm
Nancy Loehfelm
551
As a Real Estate Professional the most important thing to me is servicing my clients. In order to do that there are many other people who have to be involved most importantly the mortgage professional. Mark was very attentive to detail and very easy to contact .He made sure our mutual client was preapproved and maneuvered through the process seamlessly which lead to on on time easy closing which...As a Real Estate Professional the most important thing to me is servicing my clients. In order to do that there are many other people who have to be involved most importantly the mortgage professional. Mark was very attentive to detail and very easy to contact .He made sure our mutual client was preapproved and maneuvered through the process seamlessly which lead to on on time easy closing which benefits us all especially our satisfied client.Read MoreRead Less
Jessica Solá
Jessica Solá
551
Where do I begin? From the second we first spoke on the phone, I knew I was in good hands. First off, Mark understood my level of anxiety due to not knowing what to expect when it came to the process of buying my first home. My boyfriend and I are a young couple who were very eager to move in to our own home, nonetheless buy it! And so Mark took into account our situation. We hit A LOT of bumps in...Where do I begin? From the second we first spoke on the phone, I knew I was in good hands. First off, Mark understood my level of anxiety due to not knowing what to expect when it came to the process of buying my first home. My boyfriend and I are a young couple who were very eager to move in to our own home, nonetheless buy it! And so Mark took into account our situation. We hit A LOT of bumps in the road but I didn't give up and Mark did not give up on us either! Rather, he guided us in the right direction, was diligent, and clear with what we needed to do to get to the next step. I will never forget one of the many phone calls we had and I began to cry on the phone as I began to think that home buying may have not been for us but MANY THANKS to Mark, he did not let us give up and reminded us that he will help us get through the hurdle! And sure enough, he did, and now we are on our way to closing in less than 2 weeks! Couldn't have done it with out you Mark!Read MoreRead Less
Elizabeth Suarez
Elizabeth Suarez
551
Very helpful and patient. He made it easy for me to understand the process and kept me updated on things I needed to complete.
Marshall Dorsett
Marshall Dorsett
551
Mark helped me ALOT durning my home finding/buying process. He took time out of his personal life on occasion to help accommodate my work hours. I would highly recommend him to anyone.
Ron Ardis
Ron Ardis
551
Mark is extremely knowledgeable, dedicated, professional and caring. He is an excellent listener and is able to draw from his product knowledge and experience to accommodate the particular financial needs of his clients. Would highly recommend him to family and friends. Ron Ardis
Mary Newsom
Mary Newsom
551
We contacted Rocket Mortgage for a pre approval. Before I even finished entering the information, Mark was on the phone contacting me. He explained what was going to happen in detail, got a list of what we needed to provide and was very professional, informed and just plain nice to deal with. While the house we were interested in we decided not to pursue, if and when we finally find something else...We contacted Rocket Mortgage for a pre approval. Before I even finished entering the information, Mark was on the phone contacting me. He explained what was going to happen in detail, got a list of what we needed to provide and was very professional, informed and just plain nice to deal with. While the house we were interested in we decided not to pursue, if and when we finally find something else we will be sure to contact Mark directly once again.Read MoreRead Less
Tom Domschke
Tom Domschke
551
I have been working with Mark on a daily basis since May 19th, now five business days. Mark has been exceptional with respect to communication and customer service. He has provided me with oral and written instructions during each step of the loan preparation process. So far, the overall experience has been very favorable. Mark has truly earned his five star rating.
David Lyons
David Lyons
551
Being a first time homebuyer, I was quite sure what to expect with getting a mortgage. Mark explained everything to me in terms that I could understand and made the process quick and easy. I was very satisfied with experience with both Mark and Rocket Mortgage. I would recommend any first time buyer to contact Mark and I'm sure you will have a great experience as well.
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