Mark is a good guy. I was a first time home buyer and he made the process as painless as possible. If I had a question (and there were many) I was always able to reach out to him. Even when my account was pushed through to the next phase and it was seemingly out of his hands he still reached out to the right resources on my behalf to escalate anything I needed. Can't say enough about the service ...Mark is a good guy. I was a first time home buyer and he made the process as painless as possible. If I had a question (and there were many) I was always able to reach out to him. Even when my account was pushed through to the next phase and it was seemingly out of his hands he still reached out to the right resources on my behalf to escalate anything I needed. Can't say enough about the service he provided. Read MoreRead Less
Robert Link
Robert Link
551
Professional and clearly at the top of his profession. This was our 3rd home loan experience and our second with Rocket Mortgage. Mark made sure every detail was covered and every question answered. We never felt unengaged or rushed. Mark was very easy to contact via phone, email or text. I would highly recommend Rocket Mortgage and Mark.
Stephanie Sharpnack
Stephanie Sharpnack
551
Wonderful has helped us so much with the process and made it such a wonderful experience
Dolja Doli
Dolja Doli
551
I was a first time house buyer and much of the process was very confusing and kind of scary, but Mark made me feel so comfortable and every time I would talk to him I felt like talking to family member , he was super helpful every step of the way extremely polite knowledgeable and professional. I will definitely recommend Mark to my friends and family. Thank you and God bless you Mark Hanna.
Brett Rowell
Brett Rowell
551
Mark is always available and on top of his game 24 7 if he immediately does not have the answer you are looking for he is very fast to find it and get right back to you. My wife and I used Mark for our first time buying a home and withing 60 days from our first phone call to mark at Rocket Mortgage we where moving in to our first house. Thanks for all the hard work you do. I would highly recommend...Mark is always available and on top of his game 24 7 if he immediately does not have the answer you are looking for he is very fast to find it and get right back to you. My wife and I used Mark for our first time buying a home and withing 60 days from our first phone call to mark at Rocket Mortgage we where moving in to our first house. Thanks for all the hard work you do. I would highly recommend using Mark as I have already referred him to some of my friends looking to purchase there first home.Read MoreRead Less
Tanya Michelle
Tanya Michelle
551
Mark made my first buying process a lot of fun. He was always there to answer questions in a timely manner. His explanations were clear and he made sure to check for understanding. I really appreciated having him on my team during this process. I completely recommend him!
Lauri Nestler Piazza
Lauri Nestler Piazza
551
Mark has been extremely helpful in helping me with the mortgage process, especially with what has changed over the last 8yrs in loan processing, he is very professional.
Brian Graham
Brian Graham
551
Mark is extremely professional, a great communicator, and does his best to ensure that the mortgage process runs smoothly. Mark has always gotten back to me whenever I have called with questions, and he actively looks to ensure that the mortgage process is an easy one.
Sobeyda Christopher
Sobeyda Christopher
551
Mark is extremely professional, courteous, and there to help clients whether seasoned or new to this process. He is always available to answer my questions, and genuinely cares about his clients receiving a smooth process. I would, and have, referred him tremendously. Thanks Mark!
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