Mark was excellent in helping me obtain my first loan to purchase my first home. He was professional, informative, and personable throughout the entire process. Mark was timely with responding to my inquiries and made sure to follow up with me throughout the entire process to ensure my needs were being met. I would definitely recommend Mark to anyone looking at purchasing a home.
John Perry
John Perry
551
When I first came to Rocket Mortgage, I was a first time house buyer and much of the process was very confusing. I was very lucky that Mark Hanna was our agent. He was always very patient and kind and truly cared about my family personally. He explained every single step of home buying smoothly and helped us understand what everything meant. He really took his time and put in so much effort for ...When I first came to Rocket Mortgage, I was a first time house buyer and much of the process was very confusing. I was very lucky that Mark Hanna was our agent. He was always very patient and kind and truly cared about my family personally. He explained every single step of home buying smoothly and helped us understand what everything meant. He really took his time and put in so much effort for us. My wife and I appreciated all that he did for us.
Unfortunately, we had extreme health circumstances that interfered and prevented us from following all the way through and we had to give up the house we were buying. We were at the final steps and while it must have been disappointing to our agent as well as our family's, he was genuinely concerned about our health and well being. He never once lost his patience and he always treated us with the utmost respect. We couldn't have asked for a better person to be our agent. We have been referring all our friends and family directly to Mark Hanna for all that have been ready to buy a home.
Although we are still not ready to start looking again, we will be using Mark Hanna in the future when we are that point in our lives. He still continues to check up on us from time to time and the dedication he shows is above and beyond. If we could give more stars for a rating we would! Thank you so much. Read MoreRead Less
Melissa Parent
Melissa Parent
551
My fiance and I have "problem credit", and are first-time buyers. Some very satisfied friends recommended Mark, so we got in touch and explained our situation. Instead of turning us down cold and hustling us off the phone, or simply ignoring our calls (which is how we are being treated elsewhere), Mark made us feel valued, and walked us through the process of improving our credit easily. He ...My fiance and I have "problem credit", and are first-time buyers. Some very satisfied friends recommended Mark, so we got in touch and explained our situation. Instead of turning us down cold and hustling us off the phone, or simply ignoring our calls (which is how we are being treated elsewhere), Mark made us feel valued, and walked us through the process of improving our credit easily. He gave us excellent, practical advice and we will absolutely be returning to him when we are ready to move forward!Read MoreRead Less
Jennifer Galick
Jennifer Galick
551
Mark makes me feel so comfortable. I can always depend on him to dispel my fears. I am a first time home buyer and can feel very intimidated. Mark always takes the time to answer my questions and never makes me feel foolish. I am very grateful to have someone like Mark to deal with.
Fjori Narazani
Fjori Narazani
551
Mark is one of best bankers at Rocket Mortgage and is always available on the weekends. Has been a huge help in guiding me and my family towards mortgage decisions! Would definitely recommend him to anyone looking for a mortgage.
Connie Townsend
Connie Townsend
551
Mark has been Awesome to work with from day 1!! I felt alot of anxiety just making the call. Mark immediately calmed my fears and made everything easy. We appreciate all of his time and efforts. We know that he will continue to be there when we need him. We would recommend Mark and Rocket Mortgage to all of our Family and Friends! Sincerely The Townsend Family
Greg Townsend
Greg Townsend
551
I wanted to take just a minute and thank mark for his very professional approach to what has been a very seamless and no stress situation for my wife Connie and I. We haven't purchased a home in over 20 years, and remember how horrible of a process it was back then. Mark had made this a very painless and easy process. I will recommend mark to any family or friends looking for a loan. Thanks again ...I wanted to take just a minute and thank mark for his very professional approach to what has been a very seamless and no stress situation for my wife Connie and I. We haven't purchased a home in over 20 years, and remember how horrible of a process it was back then. Mark had made this a very painless and easy process. I will recommend mark to any family or friends looking for a loan. Thanks again Mark. Greg and Connie townsend. Read MoreRead Less
John Delia
John Delia
551
I've worked with Mark on a few transactions with him being the purchase banker. Mark is hands down one of the most informative, transparent, kind, and professional people that I have ever worked with. I'd recommend Mark to ANYONE looking to purchase a home or any Realtors looking for an outstanding banker to work with.
Bob Pavone
Bob Pavone
551
Excellent professional. Knows his stuff. Makes the lending process seamless! Most importantly, he is EXTREMELY proactive and highly engaged with me on this transaction.
Anthony Casalino
Anthony Casalino
551
Mark has been completely understanding and unbelievable when it comes to explaining the mortgage process. He always answers the phone saying hello "Anthony"...maybe because I call too much. He has a way about him to make you feel comfortable with any and all questions. I would definitely use Mark in future in optaining another mortgage.
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