Mark Hanna

Detroit, MI

NMLS 998924

Triple Crown Banker

Mark's Reviews

Kelly Ferrugia
Mark was very professional and thorough in helping secure our retirement home in Florida. Mark was understanding and very helpful. We would highly recommend Mark to anyone looking to purchase a home.
Diane Box
Mark did a good job for me. He was able to get the staff in shape when it was crunch time
Bob Jenkins
There aren't exclamations enough to express my satisfaction for Mark Hanna and the Rocket Mortgage process. From the initial phone contact; introduction, qualification, and close, Makr 's level of engagement, professionalism, knowledge and committment to excellence was truly outstanding! Mark was very informative, proactive and committed to providing me a excellent loan package to fit my needs. ...There aren't exclamations enough to express my satisfaction for Mark Hanna and the Rocket Mortgage process. From the initial phone contact; introduction, qualification, and close, Makr 's level of engagement, professionalism, knowledge and committment to excellence was truly outstanding! Mark was very informative, proactive and committed to providing me a excellent loan package to fit my needs. His insight helped me make an informed descision that right for my financial position.
As a manager for the world's largest home improvement retailer, i know the importance of providing customer service excellence; Mark demostrated the ideal for just that. He improves lives by helping others improve their lives. Rocket Mortgage is well represented by him and is fortuante to ham him on the their team.
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Mont Touthong
As first time buyers, we were unsure and intimidated by the loan process. Mark was our best resource during our home buying process and was super helpful every step of the way. He was extremely knowledgable and knew the answer to every question we threw at him. He steered us in the direction we needed to be in and made sure that we were on the right track at all times. He was also thorough when it...As first time buyers, we were unsure and intimidated by the loan process. Mark was our best resource during our home buying process and was super helpful every step of the way. He was extremely knowledgable and knew the answer to every question we threw at him. He steered us in the direction we needed to be in and made sure that we were on the right track at all times. He was also thorough when it came to informing us of exactly what Rocket Mortgage needed from us and what steps we had to take in order to secure our loan. I will recommend Mark and Rocket Mortgage to everyone I know who is thinking about purchasing a home. Read MoreRead Less
Elisa LaPointe
Given the fact that this was my first experience in purchasing a home by myself I was extremely happy. Had it not been for Mark's knowledge and patience with me through this process I don't think I would have survived. No question was to big or too small for Mark. He went up and beyond the call of duty. I always knew I could pick up the phone and feel better after talking with Mark, which I did on...Given the fact that this was my first experience in purchasing a home by myself I was extremely happy. Had it not been for Mark's knowledge and patience with me through this process I don't think I would have survived. No question was to big or too small for Mark. He went up and beyond the call of duty. I always knew I could pick up the phone and feel better after talking with Mark, which I did on more than one occasion! When I think of my Rocket Mortgage loan I think of Mark and how he made it possible for me to accomplish my dream of buying a home and being near my family again. He helped me under stand the process and kept a level head through the process. I felt like I was his only client as he always had time for me. Read MoreRead Less
Carolyn Manting
It was a pleasure working with Mark. He was very professional but yet at the same time very personal. He took a real interest in me and goals in finding a house. He was also very concerned and made sure that the mortgage process in buying a new home was not overwhelming. He took care of making sure items were done on time and that I got items submitted to Rocket Mortgage in a timely manor. He was ...It was a pleasure working with Mark. He was very professional but yet at the same time very personal. He took a real interest in me and goals in finding a house. He was also very concerned and made sure that the mortgage process in buying a new home was not overwhelming. He took care of making sure items were done on time and that I got items submitted to Rocket Mortgage in a timely manor. He was there from start to finish to make sure I was satisfied with the out come including checking back with me a month after closing. He did an outstanding job and would seek him out again when in need of refinancing or a morgage. Read MoreRead Less
Gary Johnson
Mark was very professional and quite easy to work with. If you are dealing with Rocket Mortgage ask for Mark.
David Rush
Mark went out of his way to make sure I knew what was going on and returned my calls to answer all my questions. I would recomend him to everybody I know. they closed realy fast.
Jessica Baker
My husband and I walking into the home buying process were very nervous as it was our first purchase. Mark made the entire process from start to finish so easy. He was extremely helpful and answered all the questions we had. Mark is a genuinely kind person who really takes his time to speak with his customers and make us feel comfortable with everything. I am so happy that Mark helped us get into ...My husband and I walking into the home buying process were very nervous as it was our first purchase. Mark made the entire process from start to finish so easy. He was extremely helpful and answered all the questions we had. Mark is a genuinely kind person who really takes his time to speak with his customers and make us feel comfortable with everything. I am so happy that Mark helped us get into our dream home for our growing family and we look forward to continuing our relationship together. Read MoreRead Less
Jackie Parent
Mark was very knowledgable about the process. He was friendly and easy to talk to. He always followed up when he said he would. I loved that he was willing to respond quickly to phone calls and email whenever I had a question. Thanks a lot Mark!!