Mark Lavender

Cleveland, OH

NMLS 198269

Triple Crown Banker

Mark's Reviews

Teri Banion
I enjoyed working with Mark through this whole process. The process only took about three weeks which is unreal! Mark was very thorough in explaining things to me and he was very patient with my questions as well. Mark was able to keep me up-to-date on all transactions every step of the way. He was always available for me when I had questions. Thank you so much Mark you did a great job!
Wendy Bergman
Marc was outstanding. He was highly professional and answered every question. He quickly answered voice mail, texts and email. He made the whole experience with Rocket Mortgage a very positive experience. This is the second loan we have done with Marc. I will always recommend him and Rocket Mortgage. Our loan was processed so quickly!!!
Thank you
Sue Wilson-Yates
Mark was very knowledgeable, very sensitive to my needs. Everything he reported to was vey reliable and the whole loan process took only 5-6 weeks. I was keep updated on the process daily. I recommend him highly.
Gail Bradley-Bussberg
Mark was fantastic! He made my loan experience so pleasant and easy. He was always just a phone call away, and always knew the answer to a question I might have. He, along with the rest of the lending team were experts, professional and so nice to me. I have never before had such an easy lending experience. I would recommend Mark to anyone wanting to get a mortgage or refinance on their home....Mark was fantastic! He made my loan experience so pleasant and easy. He was always just a phone call away, and always knew the answer to a question I might have. He, along with the rest of the lending team were experts, professional and so nice to me. I have never before had such an easy lending experience. I would recommend Mark to anyone wanting to get a mortgage or refinance on their home. Read MoreRead Less
Carl's Cartoons
Marc was excellent in helping us through this refinancing process with Rocket Mortgage. This refinancing loan is our second loan with Marc. He is a pleasure to work with and he is quick to answer any questions either by phone. email or text. He is highly professional and always gracious. I totally enjoyed working with Marc and I am highly recommending him to anyone who is considering a house ...Marc was excellent in helping us through this refinancing process with Rocket Mortgage. This refinancing loan is our second loan with Marc. He is a pleasure to work with and he is quick to answer any questions either by phone. email or text. He is highly professional and always gracious. I totally enjoyed working with Marc and I am highly recommending him to anyone who is considering a house loan. Rocket Mortgage, via email, lets you know every step of the way where you are in the loan process. Once the loan approved they arranged the notary to come to house to sign papers the same day. I will miss taking to Marc!!!Read MoreRead Less
Karl Leiningen
Mark and the whole Rocket Mortgage team were really impressive. From his first call and introductory email, I knew that Mark was a true professional and that the entire refinancing process would run smoothly. He is knowledgeable and competent and I always felt that I was his only client! Mark was always quick to answer any questions we had and made sure that we were kept up-to-date about our ...Mark and the whole Rocket Mortgage team were really impressive. From his first call and introductory email, I knew that Mark was a true professional and that the entire refinancing process would run smoothly. He is knowledgeable and competent and I always felt that I was his only client! Mark was always quick to answer any questions we had and made sure that we were kept up-to-date about our application. We would highly recommend Mark to anyone who is looking to get a mortgage or refinance. Thanks again for making the refinancing of our home such an easy process!Read MoreRead Less
Nancy Barrett
I had wanted to refinance for awhile and the Rocket Mortgage ad kept popping up on my Facebook. After trying other financial institutions without finding anything within my payment range, I decided to call Rocket Mortgage. From the first moment Mark and his team were wonderful, patient, professional, knowledgeable, kind and caring. I learned a whole lot about mortgage forms. Thanks to Mark and...I had wanted to refinance for awhile and the Rocket Mortgage ad kept popping up on my Facebook. After trying other financial institutions without finding anything within my payment range, I decided to call Rocket Mortgage. From the first moment Mark and his team were wonderful, patient, professional, knowledgeable, kind and caring. I learned a whole lot about mortgage forms. Thanks to Mark and his team.Read MoreRead Less
Jacqueline Brown
Mark was so polite,helpful to the max. His prompt responses were appreciated . He was willing to go the extra mile to help.
Robin DeWolfe
Mark was and is amazing. I was nervous about taking this step but he was patient, explained things multiple times without complaining, and held my hand!! I am soooo thankful!
Jeremy Wilkerson
Worked with Mark on a refinance. He was extremely knowledgeable, available, and not pushy. He provided the required info, options, and recommendations. Hopefully I won't need to work with him again soon but if the need arises I'd welcome working with Mark. Thanks for all your help Mark!