Mark Lavender

Cleveland, OH

NMLS 198269

Triple Crown Banker

Mark's Reviews

James Wegrzyn
I originally wanted to refinance with a national bank because I had all of my accounts with them. They offered me a terrible package with a higher-than-expected interest rate. I had seen the commercials on TV for Rocket Mortgage so I decided to give them a call. The process could not have been easier. I was quickly approved and was closing on my loan in less than six weeks. Everyone was extremely ...I originally wanted to refinance with a national bank because I had all of my accounts with them. They offered me a terrible package with a higher-than-expected interest rate. I had seen the commercials on TV for Rocket Mortgage so I decided to give them a call. The process could not have been easier. I was quickly approved and was closing on my loan in less than six weeks. Everyone was extremely helpful and understanding, Mark lavender especially. I would absolutely recommend using Rocket Mortgage if you are thinking about refinancing.Read MoreRead Less
Sherry Vannoy
Helpful knowlledgable I don't know of 25 words to write
Yesh Stephenson
Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, accessibility, friendliness, and the sheer fact that he had our best interest at heart, from the very beginning to the very end. Mark was super helpful, incredibly responsive/reactive in a timely manner, ...Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, accessibility, friendliness, and the sheer fact that he had our best interest at heart, from the very beginning to the very end. Mark was super helpful, incredibly responsive/reactive in a timely manner, and just outstanding. The entire process was efficient, seamless, and relatively quick. Our experience was awesome, really awesome. I would *highly* recommend Mark and Rocket Mortgage to anyone and everyone. I have nothing but 5+ stars to give Mark, only positive words to say, and a stellar review. Thank you Mark and the ENTIRE Rocket Mortgage team for an exceptional job and a great experience! We are fans for life! :)Read MoreRead Less
Russell Reeves
Very professional! Goes the extra mile to make it happen!
Kathleen Jensen-Long
Mark was courteous and very helpful during our loan process. He was willing to answer all of our questions and kept us informed throughout. I would recommend him to anyone seeking a home refinance with Rocket Mortgage.
Julie Brimmer
He was positive, professional, encouraging, (even though I had just retired), and practical. His estimates of the amount I might borrow and the value range of my home were almost spot on. I would recommend anyone interested in a re-fi, to contact him first!
Lois Gherman
Mark would guide me through many questions I had. Took his time with mark.
Fariba Kondori
Mark was excellent help and banker.
Vincent Tarkowski
always on top; very responsive
Sandy Walton
Thank you Mark for everything.. Very professional and outstanding service.. Thanks for intervening at the end..