Mark Lavender

Cleveland, OH

NMLS 198269

Triple Crown Banker

Mark's Reviews

Patti Potts
Mark and the whole team at Rocket Mortgage were GREAT. They treat you with respect and listen to all your concerns. No question is to silly to ask.. Closing was so quick and easy. Everything was made simple for us to understand. We will use Rocket Mortgage for all our borrowing needs. Thank you all again for your fantastic service that you proveded to us.
Irene Leach
Mark has been probably the best loan person I’ve ever done business with. He was patient with us, explained every process thoroughly and was always professional and kind. I would definitely recommend using Mark
and Rocket Mortgage to anyone i know. It’s been a great experience!!!!!
Darth Miller
Mark was the beginning and a key part of my entire Rocket Mortgage experience. He did a great job of explaining and walking me thru the entire process. It is with employees like this that your company will continue to prosper. Thank you so much for assisting me in becoming a member of the Rocket Mortgage family.
David Thompson
Mark did an excellent job on our mortgage application. Kept in touch with us throughout the process
Stephanie Edwards
Mark was personable, knowledgable, and very efficient. We first spoke on Friday and by Saturday night we had all of the paper work in with a pre-approval for our refinance. Mark made sure we got locked in at the best rate possible (saving us an entire percentage point of interest.) He was encouraging and positive as we learned about a refinance all the way through closing.Working with him was so ...Mark was personable, knowledgable, and very efficient. We first spoke on Friday and by Saturday night we had all of the paper work in with a pre-approval for our refinance. Mark made sure we got locked in at the best rate possible (saving us an entire percentage point of interest.) He was encouraging and positive as we learned about a refinance all the way through closing.Working with him was so great, experientially and result-wise, I have already referred him to numerous friends. I would highly recommend working with Mark, he was fantastic.Read MoreRead Less
Craig Popov
Mark was great from the outset.
Very helpful !!
Natalie Cvijanovich
From the first conversation to the last, Mark was pleasant, professional, and responsive. He quickly understood what my goals were from my refinance and worked hard to get me what I needed. He knows the business and looked into all options for me, clearly explaining all pros and cons of each one. He was able to be creative and he and his team were able to find the very best deal possible. I would ...From the first conversation to the last, Mark was pleasant, professional, and responsive. He quickly understood what my goals were from my refinance and worked hard to get me what I needed. He knows the business and looked into all options for me, clearly explaining all pros and cons of each one. He was able to be creative and he and his team were able to find the very best deal possible. I would highly recommend him and the Rocket Mortgage team!Read MoreRead Less
Crystal Gwyn
Mark was easy to work with, professional and very pleasant. I highly recommend him.
James Byrnes
Mark has done an excellent job in making our refinancing go smoothly and in a timely manner.
I loved doing the whole process on line. All of the Rocket Mortgage team were great to work with.
Barbara Ronquillo
Mark was a wonderful loan representative from the beginning. He was so well versed in every aspect of the loan process. He responded immediately to any questions that I had. He made me feel that I was important to him, not just another applicant. I can't say enough about the entire experience with Rocket Mortgage and I will certainly recommend you to anyone thinking of either purchasing a home or ...Mark was a wonderful loan representative from the beginning. He was so well versed in every aspect of the loan process. He responded immediately to any questions that I had. He made me feel that I was important to him, not just another applicant. I can't say enough about the entire experience with Rocket Mortgage and I will certainly recommend you to anyone thinking of either purchasing a home or refinancing. Read MoreRead Less