Martin was very knowledgeable and answered all our questions. He spent a good two hours or more helping us maneuver through the online portion. He gathered documents for us that were still fresh and current from our refinance nine months ago. Very little to have to submit. Very smooth process.
Kathy Reed Heuker
Kathy Reed Heuker
551
Martin was awesome. He always got back to me right away. He is very knowledgable and could answer any question I had. It was so great working with him!
James Jones
James Jones
551
Martin was great, he help me through the whole process. He was very honest and professional, whenever we talk about closing my loan. I would recommend Rocket Mortgage to anyone looking to refinance or purchase a home.
John Herlihy
John Herlihy
551
Martin is the best. He is attentive and follows up. He walked us through every step. Even when we were handed off to another section(underwriting) he was there for us. He was easy to communicate with and helped with any problems. I can not stress enough what a good experience he made it.
Linda Transou
Linda Transou
551
It was a pleasure working with Martin while he found a way to refinance my mortgage! He was extremely knowledgeable, very polite and patient, explained everything on a level that I understood each step in the process, had wonderful manners, a great sense of humor, and was an all-around joy to do business with! Martin is a valuable asset to your company. Having worked in the employment business ...It was a pleasure working with Martin while he found a way to refinance my mortgage! He was extremely knowledgeable, very polite and patient, explained everything on a level that I understood each step in the process, had wonderful manners, a great sense of humor, and was an all-around joy to do business with! Martin is a valuable asset to your company. Having worked in the employment business for 40 years, any company would be thrilled to have him! Linda T. TransouRead MoreRead Less
Steve Moffet
Steve Moffet
551
I had a great experience with Martin refinancing our home. We had a lot of credit card debt but he found a way for us to reduce our monthly bills (FHA loan) and consolidate our mortgage and home equity into one loan. He was a pleasure to work with and the whole staff and experience with Rocket Mortgage was prompt and professinal. No kidding ! Thanks Martin !
Cindi Chase
Cindi Chase
551
Martin was outstanding!!! He made the entire process from the initial phone call thru the closing date effortless. He was genuinely kind, informative, incredibly helpful and extremely prompt in his correspondence. Rocket Mortgage is honored to have such an employee working for them and it's our hope he is treated as a valued employee!!!
Gerald Batchelor
Gerald Batchelor
551
Very helpful and displayed options for my needs.
Diane Poulette
Diane Poulette
551
Martin was there if we had any issues and took care of it The closing was quick and Easy would recamend Rocket Mortgage
David Jones
David Jones
551
Very professional, explained everything very thoroughly. It was indeed a pleasure working with Martin and Rocket Mortgage.
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