Mary Hutchens

NMLS 463356

Executive Banker

Mary's Reviews

Kerry Wanstrom
Very professional, explained the process in detail and all the requirements, processing was quick and painless, Thank You!!!
Reggie
Mary contacting me mid 2024 at the I had only been in my house a few months, I couldn’t refinance at that time. We reconnected in December 2024 Mary walked me through the
process she was very patient, knowledgeable and helpful me get cash out and refinancing my home loan. I look forward to working with Mary and Rocket in the future once the interest rates
go down.
Malcolm Van Atta
I was looking for information online regarding HELOCs and Home Equity Financing. I was connected with Mary, who explained the products clearly and thoroughly. In a very short time, I felt she was trustworthy and capable of helping with any need. Even though I did not pursue financing, when I told her that I was not going to proceed she was super professional, and the way she conducted herself on ...I was looking for information online regarding HELOCs and Home Equity Financing. I was connected with Mary, who explained the products clearly and thoroughly. In a very short time, I felt she was trustworthy and capable of helping with any need. Even though I did not pursue financing, when I told her that I was not going to proceed she was super professional, and the way she conducted herself on the call is why I am making this review. She is worth recognition and your consideration should you need an agent.Read MoreRead Less
Risto Novack
Ignore Liza. She's sounds like one of them chronic complainers.
Mary was efficient and prompt. Asked the proper questions to take my inquiry to the next level.
Like a proper business should be run.
Lizadela Marte
Absolutely disgusting of a customer service rep. Received a call abruptly and all she did was run her mouth and not let me speak. Couldn’t ask a question regarding why she was calling me and instead of providing that information, she transferred me. She spoke over me and disregarded my frustration on how she abruptly, rudely, and ignored the conversation. Executive banker?!?!?! With the lack of
...Absolutely disgusting of a customer service rep. Received a call abruptly and all she did was run her mouth and not let me speak. Couldn’t ask a question regarding why she was calling me and instead of providing that information, she transferred me. She spoke over me and disregarded my frustration on how she abruptly, rudely, and ignored the conversation. Executive banker?!?!?! With the lack of
Professionalism! Yikes, rocket do better with your emploRead MoreRead Less
Mary Hutchens
Reply from Mary Hutchens:

Dear Lizadela,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with our Executive Office regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m ...Dear Lizadela,

Thank you for taking the time to leave a review. As your Mortgage Banker, it is my goal to set my clients up for success. I am so sorry for the difficulties we encountered, and I regretfully understand your disappointment. I know that you were able to connect with our Executive Office regarding your experience. I will keep your feedback in mind, moving forward, to ensure I’m providing future clients with better expectations. I sincerely thank you for your time and patience. Please know that I am here if you have any questions in the future.

Thank you and have a great day!Read MoreRead Less

Kenneth Triplett Jr.
So far Mary has been a great help explaining everything I needed to get going. Just from our conversation she's very passionate & awesome to work with. I will definitely refer my family & friends to her moving forward! Super Highly Recommended!!🙌
Lynda Graceffo
Mary was excellent and extremely proficient at her job. She was always available to answer any questions that I had and guided me through the process. I would highly recommend her to anyone trying to get a mortgage.
James Rankin
Courteous, professional, thorough, and friendly, every characteristic you would hop0e for in applying for a mortgage. If ten stars were available, Mary would deserve twelve.
Michael Rigsby
Mary is very knowledgeable and gifted as a mortgage broker. She’s a very patient person and she takes her time and explain the process of how things work.
Sharon Chipman
Mary was very patient and understanding.