I thought the refinancing process was going to be difficult. Mason and the Rocket Mortgage staff made it so simple and easy for me to understand the steps all the way to closing. Mason was always available whenever i need his help. He was very patient, polite and courteous. Thank you again Mason. It was a pleasure meeting you and working with you and Rocket Mortgage.
Rob DeRosa
Rob DeRosa
551
Mason’s experience & knowledge of the process was evident from the beginning. He works smart and efficiently and I was fortunate to have him handle my refinance. Highly recommend him.
Brenda Dietrich
Brenda Dietrich
551
Professional and patient, knowledgeable made the experience very pleasant.
Donald Love
Donald Love
551
Mason was very professional from beginning to end. He was always there for us if we needed him to answer questions or anything else. We've been through this process before when we were somewhat younger, but he guided us through the whole process as if he were doing it for himself. Thanks Mason!
Carey Spreen
Carey Spreen
551
Mason was helpful and patient throughout the entire process, and was able to answer the questions that I had about the refinancing process. He made himself available at times that fit my schedule as well.
Mary Williams
Mary Williams
551
Mason was professional, personable and answered all my questions. He helped me walk through my options and make the best decision for my situation. I definitely recommend Mason to anyone looking to explore their refi options!
James Ritts
James Ritts
551
Mason was very informative and responsive when we discussed our refi. He was not pushy, and his explanation helped us to more thoroughly understand the benefits of refinancing.
Andy Hamilton
Andy Hamilton
541
Mark has a great knowledge of the business. He was Courteous and very professional with all the transactions we had.
Courtney Cunningham
Courtney Cunningham
551
Mason Franklin has been excellent, especially for a first-time homeowner with many questions about the refinancing process. He's been incredibly patient and willing to answer questions or provide updates via texts, emails, and phone calls. Even now that our refinance is closed he continues to answer my questions about a few things, and I really appreciate that dedication and customer service! I've...Mason Franklin has been excellent, especially for a first-time homeowner with many questions about the refinancing process. He's been incredibly patient and willing to answer questions or provide updates via texts, emails, and phone calls. Even now that our refinance is closed he continues to answer my questions about a few things, and I really appreciate that dedication and customer service! I've recommended Mason to my father.Read MoreRead Less
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