Mason Franklin

Phoenix, AZ

NMLS 1771842

President's Club Banker

Mason's Reviews

James Ritts
Mason was very informative and responsive when we discussed our refi. He was not pushy, and his explanation helped us to more thoroughly understand the benefits of refinancing.
Andy Hamilton
Mark has a great knowledge of the business. He was Courteous and very professional with all the transactions we had.
Courtney Cunningham
Mason Franklin has been excellent, especially for a first-time homeowner with many questions about the refinancing process. He's been incredibly patient and willing to answer questions or provide updates via texts, emails, and phone calls. Even now that our refinance is closed he continues to answer my questions about a few things, and I really appreciate that dedication and customer service! I've...Mason Franklin has been excellent, especially for a first-time homeowner with many questions about the refinancing process. He's been incredibly patient and willing to answer questions or provide updates via texts, emails, and phone calls. Even now that our refinance is closed he continues to answer my questions about a few things, and I really appreciate that dedication and customer service! I've recommended Mason to my father.Read MoreRead Less
Wayne Barringer
Excellent in all aspects, Very professional.
Ryan Middlekauff
From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and keep the ball rolling from day 1. Nothing better when someone gives you a deadline and lives up to it. Also Mason always made me feel like I wasn’t a burden for asking questions or to see if ...From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and keep the ball rolling from day 1. Nothing better when someone gives you a deadline and lives up to it. Also Mason always made me feel like I wasn’t a burden for asking questions or to see if documents were received. All in all a perfect experience and would recommend Mason and Rocket Mortgage any day. Thanks againRead MoreRead Less
Julia Kristofik
Very pleasant, understanding , helpful and patient with me and all of my questions through the whole process.
Bob Reyes
Excellent Representative. Answered all our questions
Jerry Nunn
Mason was great! My wife and I had not thought about re-financing our home since we had just purchased it last year. After speaking with Mason, he was able to get us almost 2 points lower on our interest rate lowering our payment over $200 a month and saving us over 45k off the end of the lone! Thanks Mason!
Richard Klee
Talks slowly enough I can keep up with him (I’m 83 and slow). He was not in a rush like most people with something to sell.
Raymond Kirkman
Thank you for your wonderful help 🤗