Matt Laitila

Detroit, MI

NMLS 1049859

Triple Crown Solution Consultant

Matt's Reviews

Fatmata
Matt is a excellent extremely talented man that knows his job very well and I will absolutely please to recommend him to anyone one even when I get frustrated about everything taking so long asking for so many things he explained to me how things are going he understands me so well never get frustrated upset with me when I get upset he is culm never pushing me and he always listen I appreciate him...Matt is a excellent extremely talented man that knows his job very well and I will absolutely please to recommend him to anyone one even when I get frustrated about everything taking so long asking for so many things he explained to me how things are going he understands me so well never get frustrated upset with me when I get upset he is culm never pushing me and he always listen I appreciate him so much his insight absolutely please help to me always when I call him he returns my. Calls o r text me back he clarifying everything I don't understand he care about his clients his people skills are honest and truly care may God almighty continue to strengthen bless him in all areas of his life thank you matt.Read MoreRead Less
J C
Matt is a professional in ever since of the word. I had an horrible experience with a broker from another company who had no experience with processing a refi loan for someone who is self-employed. Matt fixed everything they messed up, assisted with getting my credit together, and got me to the closing table rocket fast! Thanks Matt for the best mortgage experience I ever had! Matt is truly ...Matt is a professional in ever since of the word. I had an horrible experience with a broker from another company who had no experience with processing a refi loan for someone who is self-employed. Matt fixed everything they messed up, assisted with getting my credit together, and got me to the closing table rocket fast! Thanks Matt for the best mortgage experience I ever had! Matt is truly awesome and one of the best in this business!!!Read MoreRead Less
Carl Nowakowski
Matt was excellent, not pushy, extremely knowledgeable and listened. Much appreciate his insight!
Brian Burns
Working with Matt was an absolute pleasure. Matt is diligent, detail oriented, timely and patient. I would recommend him to anyone and he will be my first contact for any mortgage needs.
Juniesgirl SH
Working with Matt has been such an unexpected blessing! I was skeptical and unsure of the best choice for my circumstances. Matt was incredibly patient with me, explained all my options and gave me the benefit of his many years of experience. He made sure I understood everything, never got frustrated with me when I needed additional clarification and always made himself available. As a ...Working with Matt has been such an unexpected blessing! I was skeptical and unsure of the best choice for my circumstances. Matt was incredibly patient with me, explained all my options and gave me the benefit of his many years of experience. He made sure I understood everything, never got frustrated with me when I needed additional clarification and always made himself available. As a person, he is kind and sympathetic. As a banker, he is very knowledgeable and professional. I'm so grateful to Matt for his expertise and kindness.Read MoreRead Less
Ronald Calandrillo
Matt was so professional and helpful with me on my mortgage he walked me through everything he made sure I understood what he was saying I can't thank him enough, thanks again Matt you're the best, Ron Calandrillo
Chris Kuchar
Matt is an excellent agent who cares deeply about his clients. His people skills are amazing and is always available to help you every step of the way
Bob Strock
Matt was amazing and helped us every step of the way. He made the process easy, worked closely with the underwriters, closing folks, and kept us informed of the status as went through the process. He also listened to us and answered all of our questions. He was wonderful to work with and we would gladly use him again in the future if we need to.
Eileen Bailey
Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during my loan process and he took everything in stride and just told me don’t worry, we’ll figure it out. When I first started the process of this loan, he told me that I was a main priority for him because...Matt was the best to work with! Every time I spoke with him, he was always upbeat and trying to figure out a way to make things work, even if it looked like they might not. We had some hiccups during my loan process and he took everything in stride and just told me don’t worry, we’ll figure it out. When I first started the process of this loan, he told me that I was a main priority for him because he always puts his customers first and I completely believe that statement because not only did he give me his personal cell number to call if I had questions or concerns, but he responded to every one of my calls or texts in record time. He didn’t leave me hanging wondering if he got my message. He would respond back if he couldn’t talk right away and tell me I got your message and I will call you back as soon as I am done with my meeting or my call or whatever he was doing at the time. I have been in the customer service business for many, many years and I have to say that the way that Matt handled everything for us was top-notch and five star worthy!! I will definitely recommend Rocket Mortgage to friends and family after the excellent service we got with them. Thank you Matt, for making what could’ve been a difficult and stressful process, so much easier..Read MoreRead Less
Susanne Wright-Nava
Matt knows his stuff. But unlike most people who are experts in their field, he is patient. He took the time to help me understand the process. He made a big company feel personal. That is his gift.
The Reverend C. Susanne Wright-Nava