Matthew Musarra

Cleveland, OH

NMLS 902535

Triple Crown Banker

Matthew's Reviews

Robert O'Neal
Matthew was key to making this a simple and incredibly stress free experience. We attempted the same process, at a lower cash out amount, in 2022 that was incredibly difficult due to the amount of information that I had to submit and then resubmit several times due to the length of the process. Ultimately, the other company would have charged me 3 times the fees and points had I not stopped the ...Matthew was key to making this a simple and incredibly stress free experience. We attempted the same process, at a lower cash out amount, in 2022 that was incredibly difficult due to the amount of information that I had to submit and then resubmit several times due to the length of the process. Ultimately, the other company would have charged me 3 times the fees and points had I not stopped the process. Matthew was very good at listening to why we wanted to pursue a cash out and then offered several strategies for us to review and decide upon. I would not hesitate to both work with Matthew in the future and to recommend his services to others.Read MoreRead Less
Rebekah Schultz
Matt was incredible! 😀 Incredibly knowledgeable, incredibly fast in responding to emails and phone calls and incredibly easy to work with! He made the entire process simple, easy to understand, and he had a solution for every single roadblock that came up. This was the best experience I have ever had with a mortgage company. I recommend not only Rocket mortgage but Matt specifically. He made the ...Matt was incredible! 😀 Incredibly knowledgeable, incredibly fast in responding to emails and phone calls and incredibly easy to work with! He made the entire process simple, easy to understand, and he had a solution for every single roadblock that came up. This was the best experience I have ever had with a mortgage company. I recommend not only Rocket mortgage but Matt specifically. He made the process absolutely effortless for us. 10 out of 10!Read MoreRead Less
Joe Ciacchi
Matt was incredible through the whole process. He was always accessible and helped us at a time where so many people were looking for help with their mortgage. He was able to find a solution that put us in a great place. We could tell he was extremely knowledgeable and has been doing this a long time. We are so thankful for Matt and can’t wait to refer all our friends and family. 10/10 recommend ...Matt was incredible through the whole process. He was always accessible and helped us at a time where so many people were looking for help with their mortgage. He was able to find a solution that put us in a great place. We could tell he was extremely knowledgeable and has been doing this a long time. We are so thankful for Matt and can’t wait to refer all our friends and family. 10/10 recommend working with Matt! He was our savior in helping us buy our dream home in our dream neighborhood!Read MoreRead Less
Kelly Hatmaker
This was almost too easy - but that's because Matthew is very good at his job. His customer service and follow-through were exceptional; it felt like I was working with a boutique local mortgage broker, not a major name-brand finance company. Everything happened the way he indicated - from the schedule to the pay-outs. And when I had a question, his response time was same-day (or better) with ...This was almost too easy - but that's because Matthew is very good at his job. His customer service and follow-through were exceptional; it felt like I was working with a boutique local mortgage broker, not a major name-brand finance company. Everything happened the way he indicated - from the schedule to the pay-outs. And when I had a question, his response time was same-day (or better) with clear information and solutions.Read MoreRead Less
Ava Costello
Matt was so easy to work with. I pummeled him with questions and concerns throughout the process. Matt was clear and concise and answered my questions promptly and accurately. It was definitely a learning process. I so appreciated his patience with a nervous applicant. Calm, cool, efficient, knowledgeable, and provides excellent service...that is Matt.
Kelly Williams Stec
Matt was awesome from the start. He had the answers to all of my questions. Explained things that I didn't understand. Always was sure to tell me what I could expect to happen next.
Nicole Cooper-Fluker
Matthew was awesome to work with. I had a wonderful experience with Rocket Mortgage.
Lon Warren
It was a real pleasure working with a professional like Mathew. I was treated with dignity by a very knowledgeable and helpful representative.
Christian Lopez
Matthew was great keeping me informed with everything as well as allowing me the sufficient time to get everything on my end without making me feel rushed
Ivey Winkler
Matt was great! I really appreciated how easy it was to reach him and he always called me back promptly with answers. I’ve already referred friends to him for more great service!