I first spoke with Matthew about HARP loans since I thought that would be the best option for us. He asked numerous questions and explained the + and - of each option in a way that was easy to understand. It became clear that the HARP option was not the best solution for our needs. He suggested an option that fit our needs and guided me through the process to provide the documents needed and walked ...I first spoke with Matthew about HARP loans since I thought that would be the best option for us. He asked numerous questions and explained the + and - of each option in a way that was easy to understand. It became clear that the HARP option was not the best solution for our needs. He suggested an option that fit our needs and guided me through the process to provide the documents needed and walked me through the online process to sign and submit everything needed. We could not have had better assistance, advice and support.Read MoreRead Less
Marc Meyers
Marc Meyers
551
Matthew gave me lots of options to think about. When it became clear he could't make a loan for me at my current LTV, he had suggestions on how to get options towards refi in the future. He was very willing to help me understand how the loans are approved.
Patsy Weigel Kiner
Patsy Weigel Kiner
551
Thank you Matthew for when I first spoke with you weeks ago I had decided to wait until Spring to seek refinancing my house . as you remember back well in our discussion you said" if I was your mother I would " well I was aware of the interest rate going up the news media had made the announcement sometime prior and you informed me that I could get a fixed rate and estimated my payments I ...Thank you Matthew for when I first spoke with you weeks ago I had decided to wait until Spring to seek refinancing my house . as you remember back well in our discussion you said" if I was your mother I would " well I was aware of the interest rate going up the news media had made the announcement sometime prior and you informed me that I could get a fixed rate and estimated my payments I rethought my decision I want you to know I do not regret my journey with you on acquiring my loan.. A big heartful Thank you Matthew... enjoy your vacationRead MoreRead Less
Charmaine Claiborne- Barnes
Charmaine Claiborne- Barnes
551
Amazing customer service and knowledge. After talking to Matthew he is the reason we are going to choose Rocket Mortgage for our future custom built home mortgage.
Aziz Haddad
Aziz Haddad
551
Mr. Musarra treats his clients with respect, explain all the aspects of financing or refinancing. I highly recommend him. Thank you Matthew.
Wayne Sherman
Wayne Sherman
551
Matthew treated us with respect toward our needs. While being personal and making us feel comfortable he is also a true professional. He is an asset to Rocket Mortgage.He is working with us to secure our particular financial needs, and we highly recommend him to anyone who needs financial guidance or assistance to obtaining the best options out there. THANK YOU MATTHEW!
Stacey Keatts
Stacey Keatts
551
Made things much easier with my circumstances. And very kind and thorough!
Leta Gustin
Leta Gustin
551
Matt is extremely knowledge about loans of many different varieties. He spent a lot of time with me to help bridge the gap of my lack of knowledge about loans so that I actually felt competent to move forward in making a decision about how to proceed in recasting my old loan with a different company. He did this knowing that I would likely not be his customer. I value this very much as I did ...Matt is extremely knowledge about loans of many different varieties. He spent a lot of time with me to help bridge the gap of my lack of knowledge about loans so that I actually felt competent to move forward in making a decision about how to proceed in recasting my old loan with a different company. He did this knowing that I would likely not be his customer. I value this very much as I did not expect a large broker like 'Rocket Mortgage' to actually give me honest feedback when I might have gone forward with taking out a loan with him. Because of Matt and this very favorable experience, I will definitely call on him in the future if I need a new mortgage.Read MoreRead Less
Christine Gelb
Christine Gelb
551
Excellent, Top notch Salesman! Knowledgeable and very personable. Good listener and Good closer! I have trained many sales people and I must say Matthew is one of the Best!
Ann Tanery
Ann Tanery
551
Matt was extremely knowledgable and was very patient explaining the many options I have available to me. I'm looking forward to working through the process with him.
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