Matthew Musarra

Cleveland, OH

NMLS 902535

Triple Crown Banker

Matthew's Reviews

Linda Shrout
Matt was very informative and helpful. He spent the time to answer all my questions and look at different options to find the best one for me.
Connie Morales
Very informative and helpful. The process was easy and so quick I was very impressed and happy that my refinance was so painless and Matt's customer service was on point.
Marie Baumann
He was very helpful and knowledgeable. It was best for us not to refinance so I appreciated his honesty.
Kim Hawk
Matt was wonderful to work with during my refinancing. He was knowledgeable and quickly answered any questions that I had. He is top notch in customer service and I enjoyed working with him!
Daniel James
Matt has consitently underscored the definition of customer service. He has been there for us for any goofy clarification or other question we might have through the process. i would recommend Matt to anyone who is planning to work through the mortgage path or is already on the path and frustrated with the support, We know that Matt has our interests in mind.
Shane Faw
He was on top of things from the start! Helping me w any questions or directions I was in need of. Very responsive in our communications. Was a true joy to work with..
Daphnie Carson
The fastest customer service I have ever received. Matt was professional and extremely knowledgeable about what would work best for our family. Way to go Rocket Mortgage and big thank you to Matt
Mary Monte
What an amazing guy Matthew is!! I couldn't have asked for a better experience he did such an awesome job helping me and I'm so very grateful!! Thank you so much Matt! 😊
Debbie Becker
Matthew provided me one of the best customer service and sales experiences that I have ever received in my many decades of consumer interactions. He quickly prepared on the fly the right solution that would work for what I was looking for. His solution was competitive and had me closed in 18 days (and I had to be out of town several days which delayed the appraisal.). I truly wish that all my...Matthew provided me one of the best customer service and sales experiences that I have ever received in my many decades of consumer interactions. He quickly prepared on the fly the right solution that would work for what I was looking for. His solution was competitive and had me closed in 18 days (and I had to be out of town several days which delayed the appraisal.). I truly wish that all my customer experiences could be as easy - without surprises like I experienced with Matt. You and your team earned a customer and respect for you and your company's brand. Well done,!Read MoreRead Less
Ralph Harper
Matt was amazing. He was knowledgeable and thoroughly responsive in terms of the setup process. In addition, Matt was readily available as we worked through an iterative exchange on the application and the "to do" list. If it's possible, make a conscious choice to have Matt manage your loan.