Matthew Ross

Cleveland, OH

NMLS 198169

Triple Crown Banker

Matthew's Reviews

Jane Rogers
Matthew was great from start to finish. He was very thorough, answered all my questions in a timely matter. I would highly recommend him for anyone looking to refi.
Htet Lin
Matthew was very helpful throughout the entire refinancing process.He explained me everything and answered all my question.He is very professional and I would recommend him to anyone looking for help with their mortgage.
Taylor Wiscombe
Matthew was very helpful throughout the entire refinancing process. He does an excellent job at explaining everything and answered any question that I had. He is very professional, courteous and I would recommend him to anyone looking for help with their mortgage.
Roy Peterson
Matthew was very responsive, knowledgeable, detail oriented and he made things easily understandable for someone like me with not much mortgage experience. We are very happy with the new mortgage and the lower interest rate/lower payments. Matthew was very professional and I am pleased to say that I would recommend him to anyone looking for help with a mortgage.
Annette Jackson
Matthew was truly a Godsend for us. While we were looking to refinance, we were not as knowledgeable as we should have been. Matt was patient and informative; he presented options that lifted the stress and financial burden that we had incurred as a result of helping our injured son and his family through unforeseen expenses and survival. His professionalism, understanding and guidance actually...Matthew was truly a Godsend for us. While we were looking to refinance, we were not as knowledgeable as we should have been. Matt was patient and informative; he presented options that lifted the stress and financial burden that we had incurred as a result of helping our injured son and his family through unforeseen expenses and survival. His professionalism, understanding and guidance actually brought tears to my eyes. I would certainly recommend Matthew and the entire Rocket Mortgage team to anyone seeking a mortgage or refinance. Thank you, Matthew for being there for us, even on the Saturday that we closed, you were just a phone call away.Read MoreRead Less
Gerry Ensminger
Was very curious, answered all questions quickly. Would highly recommend him.
Jared Spackman
Some of the best customer service ever! Matthew was always quick to answer any questions we had. He never left us wondering how things where going, with updates. Matthew was always professional and courteous. I will definitely recommend him to anyone I know.
Kara Peterson
Matthew was wonderful to work with. Thank you!
Beth Borlase
Matt was such a pleasure to work with! So knowledgeable and always going the extra mile to return calls, texts, or emails... even at night or on the weekend! I wouldn’t hesitate to work with Matt again!!
Kim Polsley
Matthew made our experience easy, and almost fool proof! We had a few obstacles going into this loan and he and his team were more than willing, and able, to work with us! His efforts were greatly appreciated and we were glad to work with such a professional, caring team!