Matthew Ross
Cleveland, OH
NMLS 198169
Triple Crown Banker
LeRoy Alford
Very helpful always called back promptly. Made sure our loan went through without a hitch
Matthew's Reviews
Dennis VanLiere
Matthew listened to me and provided ideas that met my goals. He was there every step of the way. Great Rocket Mortgage representative.
Susan Plecko
Working with Matt was exceptionally pleasant. He was so easy to talk with. He answered all our questions and went over the process making sure we understand what was happening and would happen and not in banker lingo. With Matt's knowledge and professionalism not once during the entire refinancing process did we doubt our decision. If you choose to refinance with Rocket Mortgage I do hope you have the pleasure to work with Matt.Read MoreRead Less
Adam McCully
Matt was very professional, honest, and punctual. He worked very hard to get us the best deal for our situation. I highly recommend Matt!
DC Penski
Matt was very easy to work with, no hi pressure tactics, answered all of are questions quickly, a real pleasure to do biz with.
Melvin Reeves
Matthew was so easy to talk with from the beginning. He never pushed me to do anything, but gave me options and then explained each option to me. This has been the easiest and fastest loan .process I have ever experienced. Matthew was awesome and really knows the mortgage business
Stacey 'Koko' Reid
Matt is really very special. He listened to my concerns and made me feel at ease.
He was patient and explained every step of the process to me. My decision to refinance to get funds was the best decision for me and I have Matt to thank for that. Hopefully all the reps are like Matt.
He was patient and explained every step of the process to me. My decision to refinance to get funds was the best decision for me and I have Matt to thank for that. Hopefully all the reps are like Matt.
Josh Schell
Very helpful and friendly service
Gail Cuebas
He was great and easy to work with
Madalina Roscan
After a divorce and with a full house of children, I feared refinancing. I mean, I needed it but I was afraid of the unknown. Then I got a call from QuickLoans who put me in touch with Matt Ross.
Besides his friendly nature, he obviously knew what he was talking about. There were my knowledge was limited, he took the time to explain me what I needed to know. I asked, he answered. Where I was confused, he cleared things up for me. Once the process of refinancing started, he did not vanish - on the contrary. He sent me emails to let me know what will come next, what forms I had to complete, and, overall, he overseen the whole refinancing process. I felt safe all this time. I had no second thoughts and no fear. I knew I was in good hands.
Once I signed the refinancing papers, Matt said he will continue to help me whenever I'll need assistance with my new loan. And you know what? I completely believe him! His phone number is saved in my contacts, and I know he is just one phone call away.
Thank you so much, Matt.Read MoreRead Less
Besides his friendly nature, he obviously knew what he was talking about. There were my knowledge was limited, he took the time to explain me what I needed to know. I asked, he answered. Where I was confused, he cleared things up for me. Once the process of refinancing started, he did not vanish - on the contrary. He sent me emails to let me know what will come next, what forms I had to complete, and, overall, he overseen the whole refinancing process. I felt safe all this time. I had no second thoughts and no fear. I knew I was in good hands.
Once I signed the refinancing papers, Matt said he will continue to help me whenever I'll need assistance with my new loan. And you know what? I completely believe him! His phone number is saved in my contacts, and I know he is just one phone call away.
Thank you so much, Matt.Read MoreRead Less