Melissa Shively

Phoenix, AZ

NMLS 1957931

President's Club Banker

Melissa's Reviews

Jay Tweedy
Melissa’s skills and professionalism are exactly what I was looking for in a loan management representative. We quickly got an approval and worked together to submit what was needed to reach my loan goals. With her help, I’m now at a lower interest rate and getting needed repairs done on my swimming pool. Thanks, Melissa. You’re awesome!
Murecka Wallace
Melissa was very efficient and explained all the parts of the loan process very well. She was in constant communication with us and was very helpful. She made the process the easiest process I have ever been through. I appreciate her help and timeliness. I work during the week and seldom have time to do this type of process during the week so to accomplish this on a Saturday was amazing! ...Melissa was very efficient and explained all the parts of the loan process very well. She was in constant communication with us and was very helpful. She made the process the easiest process I have ever been through. I appreciate her help and timeliness. I work during the week and seldom have time to do this type of process during the week so to accomplish this on a Saturday was amazing! Thank you, Melissa!Read MoreRead Less
Rene Escajeda
It was a pleasure working with Melissa she made the process fast and easy.
Sherree Steve Butterfield
Melissa was great to work with.
Camilla Carlson
Melissa was extremely helpful, accessible, and worked hard to make everything simple for us during the application process. You know how sometimes when you talk to someone at a large corporation, you can tell they're reading from a script or using the same words they use with absolutely everyone? Melissa is so far on the other end of the spectrum! She's a real person, and she talks to you like ...Melissa was extremely helpful, accessible, and worked hard to make everything simple for us during the application process. You know how sometimes when you talk to someone at a large corporation, you can tell they're reading from a script or using the same words they use with absolutely everyone? Melissa is so far on the other end of the spectrum! She's a real person, and she talks to you like it's a normal conversation. I like feeling like I'm not just a number or a sale to meet her quota. Will definitely recommend her, and Rocket Mortgage/Rocket.Read MoreRead Less
Jane Epstein
Melissa has been wonderful. Patient and understanding to make this process of a refi very easy
She is a gem
Sara Holmes
Thank you, Melissa, for a wonderful refinance application experience!
Phillip Hitchcock
Super nice and professional.
Lauren Sanchez
Melissa was able to explain everything in a way that I was able to understand and has been readily available with any questions I've had, so far
Chip Graham
No doubt the Best Customer Service experience that I have ever received in a long time. Melissa and this team went above and beyond any of my expectations. From start to finish this was so easy and I truly felt like I was dealing with family who was always looking out for my best interest. Thank You!