Cortious, professional, knows her business, as a customer I know that I can count on her. And very sweet
Randell Ganchua
Randell Ganchua
551
Meri was very pleasant and easy to work with. She explained everything really well and the process went smoothly. She never forced me to lock-in the rate after our first conversation and gave me enough time to review everything on my own first.
Elison Abalos
Elison Abalos
551
Meri was amazing to work with. It was a pleasure working with Rocket Mortgage because she made us feel at ease every step of the way. She is very knowledgeable about the process and gave us the best deals available. My wife and I highly recommend her when it comes to refinancing your home.
Rosemary Lee
Rosemary Lee
551
Refinancing can be a stressful experience; however, I can honestly say that Meri's friendly demeanor and professionalism made the process so simple and almost painless. She patiently answered all my questions and discussed different options available to me. Every conversation was centered on my unique goals and she made me feel like I was more than just another "notch on Rocket Mortgage's belt"....Refinancing can be a stressful experience; however, I can honestly say that Meri's friendly demeanor and professionalism made the process so simple and almost painless. She patiently answered all my questions and discussed different options available to me. Every conversation was centered on my unique goals and she made me feel like I was more than just another "notch on Rocket Mortgage's belt". In today's world where "superior customer service" is just a catch phrase, Meri has changed my negative perception of "business as usual". She made me feel appreciated and valued.Read MoreRead Less
Lorena Hall
Lorena Hall
551
Meri is a great person to work with. She is very knowledgeable and eager to help. It's great to find a person who knows their stuff PLUS has a great personality. I would recommend her to anyone looking for a mortgage!
Nancy Geedey
Nancy Geedey
551
Meri was extremely knowledgeable and answered all of my questions. I really grilled her to make sure I wasn't just playing "fun with numbers". Meri was able to get me an excellent rate for my mortgage refinance that decreases the length of my loan without raising my monthly payment, AND I am saving 12,000 dollars over the life of the loan! This whole process was painless and I couldn't be happier!...Meri was extremely knowledgeable and answered all of my questions. I really grilled her to make sure I wasn't just playing "fun with numbers". Meri was able to get me an excellent rate for my mortgage refinance that decreases the length of my loan without raising my monthly payment, AND I am saving 12,000 dollars over the life of the loan! This whole process was painless and I couldn't be happier! Read MoreRead Less
Theodore Bruns
Theodore Bruns
551
Meri met all of my expectations plus more with our recent refinance application. She is knowledgable and well organized. She really took the time to go over every detail and point. I highly recommend meri if you are looking to purchase or refinance an existing loan.
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