Michael Epps

Detroit, MI

NMLS 1497343

Triple Crown Banker

Michael's Reviews

Brian Ruiz
Michael is excellent at what he does, by far made the biggest process of my life the easiest process. I lucked out by getting Michael the day I called Rocket Mortgage, he assured me he would take care of me and my loan process and he held to his word throughout the process. His knowledge and abilities To find me the best loan that suited my needs was nothing but perfect. He answered repeated ...Michael is excellent at what he does, by far made the biggest process of my life the easiest process. I lucked out by getting Michael the day I called Rocket Mortgage, he assured me he would take care of me and my loan process and he held to his word throughout the process. His knowledge and abilities To find me the best loan that suited my needs was nothing but perfect. He answered repeated questions after hours, he reached out and checked on me throughout the process to ensure I understood and was receiving things in a timely manner. I couldn’t have asked for a better person to work with while buying a home. I would highly recommend Michael and Rocket Mortgage to anyone needing a hassle free process. I greatly appreciate this, Michael and Rocket Mortgage made this process seamless and painlesswhen I thought this was going to be a nightmare. Thanks gain!!Read MoreRead Less
Brian Roseman
Michael was very thorough and polite. I was completely impressed with his professionalism and knowledge. Michael did everything i would have expected to make the loan process quick and easy. He truly earned a 5 star review.
Jerry Mahrle
Michael Epps was very helpful when I started the mortgage process for our new house. He was very easy to talk to and very knowledgeable about the Rocket Mortgage process. His customer service is second to none. He was able to answer any questions I had and put any concerns at ease. I highly recommend anyone looking for a mortgage to talk with Michael, his help is truly valuable.
Larry Allen
Michael did an excellent job working with me on consolidating my loans and gave me some great information on how to reduce the length of the loan. I would recommend any of my friends to contact Michael at Rocket Mortgage.
Connie Welker
Mr. Epps was very professional and provided explanations about the process and provided me several options in re-financing my home. He was available throughout the entire process and I was kept informed throughout the entire process. I found Mr. Epps very customer friendly and focused on providing me with the best service through e-mails and phone calls. My interaction with him and the process ...Mr. Epps was very professional and provided explanations about the process and provided me several options in re-financing my home. He was available throughout the entire process and I was kept informed throughout the entire process. I found Mr. Epps very customer friendly and focused on providing me with the best service through e-mails and phone calls. My interaction with him and the process was easy and efficient. What I thought might be a long and difficult process was easy, efficient and customer service friendly. Mr. Epps and the staff that assisted me in my re-finance were the best. Thank you, ConnieRead MoreRead Less
Ritchie Priddy
Definitely a 5! Michael was very informative, found the right type of loan for us (in our parish) and made the whole process easy. He is very customer oriented, and answered all of our questions and concerns right away. He is excellent, and a pleasure to work with!
John Jeidy
Michael was very prompt in his follow up. If he said he would call at a certain time, he called at almost the exact time.
Jeff Stuker
Very patient and punctual. Very upfront.
Salvatore's Roller
My husband and I were in search of a home loan to have a pool built in our new home in Phoenix. We had seen lots of commercials for Rocket Mortgage so we decided to give it a shot . I was fortunate enough to connect with a banker by the name of Michael Epps. He was amazing. He is very customer service orientated and explained the entire process to us. His expertise and true concern for us to get ...My husband and I were in search of a home loan to have a pool built in our new home in Phoenix. We had seen lots of commercials for Rocket Mortgage so we decided to give it a shot . I was fortunate enough to connect with a banker by the name of Michael Epps. He was amazing. He is very customer service orientated and explained the entire process to us. His expertise and true concern for us to get the best interest rate was much appreciated. The entire process was done online, which made it extremely easy for us to process the loan quickly. I would highly recommend him to all of my friends and family. Thank you Michael for everything and thank you Rocket Mortgage for making this process so simple and fast.
Sal and Shayn CutinoRead MoreRead Less
Paul Chance
He was very thorough and polite.