Miranda Licavoli

Detroit, MI

NMLS 1387743

Triple Crown Banker

Miranda's Reviews

Tracy Zindars
Miranda was so kind and extremely helpful throughout the extremely quick process. I couldn't believe how quick she called me after I filled out the application. She came up with more finances to wrap up for us, and a wonderful amount of funds at closing. We can finally afford new, much needed windows. I highly recommend RocketMortgage. We were very fortunate and grateful to have Miranda taking...Miranda was so kind and extremely helpful throughout the extremely quick process. I couldn't believe how quick she called me after I filled out the application. She came up with more finances to wrap up for us, and a wonderful amount of funds at closing. We can finally afford new, much needed windows. I highly recommend RocketMortgage. We were very fortunate and grateful to have Miranda taking care of us!Read MoreRead Less
Cassie Crouch
Miranda has been very professional. She has a great personality and is very knowledgeable. She has stayed in contact with me the whole time throughout this process. I would recommend her to anyone. She made sure that we had all the paper work in and was patient when we had to redo some. Thank you for all of your hard work and dedication Miranda.
Matthew Gardner
Miranda, was not only amazing at her job, but really fun to talk to! She made the process easy and extremely fast!!
Jamie Walker
Miranda was personable, knowledgeable, and an absolute blast to work with. I love to work with real people, not someone that is robotic and she surpassed my expectations.
Ian Williams
Miranda was a pleasure to work with. She was knowledgeable and friendly. She was very responsive to our questions and I would recommend her for your refinancing needs.
Joe Wettleson
Miranda was a great help in the process. She was such a pleasure to work with.
Roberto Graham
Awesome so very nice and helpful
Karlie McMichael
Miranda is very knowledgable, informative, and courteous. It was great working with her.
Angela Christine
Miranda was rude from the beginning. She provided incorrect information telling me I was not eligible to apply for my loan and she wrong. When she asked what I thought my home would appraise for, she thought I was wrong and insinuated that I was providing information that was "laughable". She would respond with comments such as "kapeesh". I attempted to check the status of my appraisal and she...Miranda was rude from the beginning. She provided incorrect information telling me I was not eligible to apply for my loan and she wrong. When she asked what I thought my home would appraise for, she thought I was wrong and insinuated that I was providing information that was "laughable". She would respond with comments such as "kapeesh". I attempted to check the status of my appraisal and she would say it takes about ten day but when it was over two weeks, she would not follow up. I had to contact others at Rocket Mortgage to follow up on my loan status. I had to make other arrangements for my closing as I would be out of town. I was not able to reach Miranda. After my closing, Miranda reached out to me to ask how my closing went. I explained to her that it went fine and that I had tried to contact her several times prior to and she stated, "well at least it worked out." She does not care about the customer. In fact, she even stated that she will still be there no matter what. I have used Rocket in the past which is why I am a returning customer. I am not so sure that I will ever utilize Rocket ever again after this experience. I certainly would not recommend them at this time and would not recommend Miranda's services.Read MoreRead Less
Miranda Licavoli
Reply from Miranda Licavoli:

Dear Angela,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is ...Dear Angela,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Miguel Díaz
Miranda was great to work with! She was well prepared, efficient and knowledgeable, and she made the process easy.