Natalie was pro-active, insuring I was kept up to date and apprised of the process every step of the way. Not only was she proactive, but she was very personable and was very interested in making sure that the new loan met or exceeded my expectations and needs. Natalie is a wonderful representative for the company, and she should be rewarded well for how she handled my particular refinance. I will...Natalie was pro-active, insuring I was kept up to date and apprised of the process every step of the way. Not only was she proactive, but she was very personable and was very interested in making sure that the new loan met or exceeded my expectations and needs. Natalie is a wonderful representative for the company, and she should be rewarded well for how she handled my particular refinance. I will definitely be keeping Rocket Mortgage and Natalie in my books for whenever I find someone who is in need of the best customer service that I have ever experienced.Read MoreRead Less
Gretchen West
Gretchen West
551
Super informative and friendly! Everything went so smooth!
Jo Adkins
Jo Adkins
551
This was a smooth and easy process. I have no complaints whatsoever. Guided through the whole process and all its details very professionally. Would highly recomended.
Nancy Tyszkiewicz
Nancy Tyszkiewicz
551
Very helpful ,very professional.
Nia Simone
Nia Simone
551
As an African American woman who has owned a home since she was 21, Ive always felt intimidated when refinancing. NOT THIS TIME!
Dan Altieri
Dan Altieri
551
It is real tough in the business world to find anyone, I mean anyone that can do a job right and truly cares... But Ms. Natalie Lang is different. She is a true Super Hero!! Thanks Rocket Mortgage for making our refinancing a great experience!
Seth Josef
Seth Josef
551
Natalie was very fast in her response to our needs. She took her time when needed to make sure that we got the best numbers possible.
Schualhine May Leoñ
Schualhine May Leoñ
551
Natalie Lang always goes above and beyond. This is my second mortgage with her and I couldn't be happier. She has become a true friend that truly cares.
MJ Cote
MJ Cote
551
It has been a pleasure working with Natalie on my mortgage loan. She is very quick to followup even when the account has been turned over to other representatives.
Bryan Campbell
Bryan Campbell
551
Natalie was amazing every step of the way. We would highly recommend her if you are looking to have a great experience and easy process with doing a refinance. A+++++++
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