the Rocket Mortgage experience was very enlightning. i really was impressed that if for any reason i could not talk to my primary loan officer whoever answered the call was always able to answer my questions and point me in the right direction so as to keep the loan process moving forward. natalie was my first contact and she was very pleasant and set the tone for this very pleasurable experience....the Rocket Mortgage experience was very enlightning. i really was impressed that if for any reason i could not talk to my primary loan officer whoever answered the call was always able to answer my questions and point me in the right direction so as to keep the loan process moving forward. natalie was my first contact and she was very pleasant and set the tone for this very pleasurable experience. thanks to all who were involved.Read MoreRead Less
Shari Roth
Shari Roth
551
Back in late 2016, I called Rocket Mortgage toll free number. It was my good fortune to get Natalie Lang on the phone. I was looking to refinance my home, but had concerns because of my low income to debt ratio. Natalie provided different options, and with that, I decided to hold off. Fortunately I kept Natalie's number, and called her back in mid 2017. Natalie knew the best option to ...Back in late 2016, I called Rocket Mortgage toll free number. It was my good fortune to get Natalie Lang on the phone. I was looking to refinance my home, but had concerns because of my low income to debt ratio. Natalie provided different options, and with that, I decided to hold off. Fortunately I kept Natalie's number, and called her back in mid 2017. Natalie knew the best option to provide and held my hand throughout the process. Natalie too the time to understand my needs to get something that worked with my financial situation plus being an attractive program. I highly recommend Natalie for because of her knowledge, professionalism, and desire to do the best for her client.Read MoreRead Less
Michael Smith
Michael Smith
551
Very easy to work with. Would recommend for anyone looking to refinance their home.
Pascual Muro
Pascual Muro
551
you listen to our situation with our morgage , very Professional and caring . Thank you
Cathy Busalacchi
Cathy Busalacchi
551
Very honest lady! As have other lenders she could have tried to talk me into a refi, but said no one could beat what I have. Had many suggestions for what I could do! I'd highly recommend Natalie
Patricia Dresch
Patricia Dresch
551
Working with Natalie was the easiest thing I did all summer. I didn't have to do anything. She guided me through the whole process and I never questioned my decision. Thank you Natalie!
Stephanie Snyder
Stephanie Snyder
551
Natalie was quick to respond to our questions and helped us through the entire refinance process with ease. She is very professional and we would recommend to our family and friends!
Howard Twiggs
Howard Twiggs
551
I was searching for two programs. The first was a lower term on my mortgage and the second was a reduction in the number of years for my loan to be paid off. Natalie was able to find both for me and also worked with me to restructure some debts without sacrificing my total debt. I highly recommend her as a qualified rep.
Daniel DeVito
Daniel DeVito
551
Natalie, is great. Very helpful.
Doris Quintana Conti
Doris Quintana Conti
551
Excellent customer service!
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