Natalie Lang

Detroit, MI

NMLS 1409499

Triple Crown Banker

Natalie's Reviews

Donna Abel
Natalie was the 1st person I spoke with and she reviewed many options with me and took her time and had patience with me. At 1st I thought she was being forward stating she would call me back on a certain day and time and then I really liked it. She was so pleasant every time I spoke with her. Even if she was busy she called me to reschedule my call. It was a great and stressless experience ...Natalie was the 1st person I spoke with and she reviewed many options with me and took her time and had patience with me. At 1st I thought she was being forward stating she would call me back on a certain day and time and then I really liked it. She was so pleasant every time I spoke with her. Even if she was busy she called me to reschedule my call. It was a great and stressless experience and I would do it again. Everyone was just wonderful and were very informative and gave me many updates throughout the process. I will gladly pass along my experience with all my friends.Read MoreRead Less
Ellen Poitras
Natalie Lang was extremely attentive and friendly to all of the details of our loan..I recomend her highly to anyone who want great customer service from beginning to end of process..Thank you Natalie!
Lily Pfeister
If there were more stars I will give them all to Natalie. She is a true example of what a perfect customer services is. She went above and beyond for me and my family, when I had lost hope, she moved mountain for me. Thank you Natalie! I will always be grateful for the piece of mind you gave me!
Wendy Flinn
Very helpful & very timely response time
Beth Lutz
Natalie was a pleasure to work with. She provides excellent customer service and is a delight to interact with. She is professional yet personable. She checked in with us regularly and was always on top of everything. I would gladly recommend to others and agree that she deserves her awards for outstanding service".
Michael Conti
Natalie is professional and good at her job, and she really cares for her clients !!!
Doris Quintana Conti
Natalie was extremely helpfull. She made the whole procedure stress free. She replied promptly to all of our emails. Very happy with her help.
Samuel Ntawiniga
Natalie happened to the very first Rocket Mortgage representative i talked to. She very carefully listened to me, patiently walked me through the online loan application, answered all my questions and made herself available each time I called her. She is helpful, resourceful and knowledgeable. I really enjoyed working with her and am prepared to recommend Rocket Mortgage to my friends because of ...Natalie happened to the very first Rocket Mortgage representative i talked to. She very carefully listened to me, patiently walked me through the online loan application, answered all my questions and made herself available each time I called her. She is helpful, resourceful and knowledgeable. I really enjoyed working with her and am prepared to recommend Rocket Mortgage to my friends because of her.Read MoreRead Less
Cheryl McMann
she was a great person to work with.
Andy Cutchen
Natalie was very knowledgeable and awesome to work with, she is very professional and addressed all my concerns and questions, everyone should operate like her...