Natalie was competent, clearly knew her stuff and responsive to any questions or concerns I had in my recent refinance. I would happily recommend her or engage her services at Rocket Mortgage again. Much appreciated.
Margurett Obrien
Margurett Obrien
551
I'm just about to wrap up refinancing my home through Rocket Mortgage. I had the privalidge of working with Natalie. She made the process go very smooth. Natalie always made sure I knew that if I had any questions or concerns she was available to help me.
Aaron Cardoz
Aaron Cardoz
551
Natalie was amazing, right from our first conversation, all the way to the closing of our loan.
She was always prompt with responses via email or text messages.
She is very knowledgeable and was always able to answer questions thoroughly.
I would highly recommend Natalie!
Becky Pewitt
Becky Pewitt
551
Natalie was wonderful helping me through the application and loan process. She explained everything and told me what to expect next. She was the greatest and I highly recommend her to anyone!
Keri McD
Keri McD
551
Loved working with Natlalie. She was up front and personable. I tell all my friends about her. She made this process so easy. I would recommend working with her to anyone.
Peter Feenan
Peter Feenan
551
Working with Natalie Lang to assess the benefits of refinancing our mortgage was truly a pleasure! Natalie took the time to explain the rates, provided options on a side-by-side comparison for us to review, and did not pressure us to make a decision on the spot. She was very patient with our questions and provided very quick responses, followed up with a phone call. Natalie truly is a GREAT ...Working with Natalie Lang to assess the benefits of refinancing our mortgage was truly a pleasure! Natalie took the time to explain the rates, provided options on a side-by-side comparison for us to review, and did not pressure us to make a decision on the spot. She was very patient with our questions and provided very quick responses, followed up with a phone call. Natalie truly is a GREAT person to work with and treats you with care and respect.Read MoreRead Less
Amanda Cottone
Amanda Cottone
551
Natalie is a ROCK STAR. She is professional, polite, and genuinely cares about your experience working with her, Rocket Mortgage, and Rocket Mortgage. I have worked in the customer service sales field for over 10 years and I know a rare individual when I work with one. As we say good help is hard to find so I am super appreciative to have had Natalie be the professional we needed to step us ...Natalie is a ROCK STAR. She is professional, polite, and genuinely cares about your experience working with her, Rocket Mortgage, and Rocket Mortgage. I have worked in the customer service sales field for over 10 years and I know a rare individual when I work with one. As we say good help is hard to find so I am super appreciative to have had Natalie be the professional we needed to step us through this process, and never make us feel our questions or concerns would be left unanswered, and always taken care of.Read MoreRead Less
Pastora Mendez
Pastora Mendez
551
Natalie is very professional, friendly and has great customer service skills. Highly recommend her
Moor Tender Caring
Moor Tender Caring
551
Natalie I can't express how much your help with this process ,I learn so much and you are truly a gem. I want to Thank you! for all your help and assistance, I'm also happy to know I can reach out to you if I need your help at anytime doing and after this process. Thanks Again!
Abigail Lucas
Abigail Lucas
551
Excellent communication and advice!
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