Natalie Lang

Detroit, MI

NMLS 1409499

Triple Crown Banker

Natalie's Reviews

Mark Whittlesey
Natalie was fantastic to work with. Super helpful. ALWAYS available by email. Many times I sent emails at off hours figuring I would get a reply the next day. Nope. Always within a few hours. She was great in terms of shepherding all the various pieces and people through the process. Honestly, I was getting to the point where I didnt believe anyone would close our loan. And when Natalie promised ...Natalie was fantastic to work with. Super helpful. ALWAYS available by email. Many times I sent emails at off hours figuring I would get a reply the next day. Nope. Always within a few hours. She was great in terms of shepherding all the various pieces and people through the process. Honestly, I was getting to the point where I didnt believe anyone would close our loan. And when Natalie promised that she could... I didn't really believe her. But she 100% came through.Read MoreRead Less
Kathleen Sullivan
Natalie went above and beyond, answering all my emails and pushing my refinance through during the months of the pandemic.
Nawal Benzakour
We started our process of refinancing, we contacted different companies, Natalie contacted immediately after our inquiry and was extremely knowledgeable, polite and straight to the point. Answered all our questions, we normally sent a significant amount of time researching our options, but she did such a great job that we signed up. It took us a bit over an hour, we went through the entire ...We started our process of refinancing, we contacted different companies, Natalie contacted immediately after our inquiry and was extremely knowledgeable, polite and straight to the point. Answered all our questions, we normally sent a significant amount of time researching our options, but she did such a great job that we signed up. It took us a bit over an hour, we went through the entire refinance process online. what an impressive efficient way of doing a complicated task. Fast forward to closing day, Natalie kept us informed and pushed things through when they were delayed, when errors happened she jumped quickly to address them. I would strongly recommend her, and the company. I now have plans to call her next month to refinance my parent's home.Read MoreRead Less
Salah Uddin Azad
Natalie is very helpful. I got quick response on my questions in the process of financing. I would highly recommend to work with her.
Julie Goodwin
Natalie was so great to work with! From the minute I had my first communications with her I knew I was in good hands. Natalie made the process very easy and answered all of my questions quickly. I highly suggest working with her if you are in the market for a loan.
Robb Kawahakui
Natalie was great and very responsive to my questions and followed up with me often.
Tanya James Clemon
Natalie was exceptional with handling the refinancing of my home. She was professional, knowledgeable, personable, and answered all questions I had. She made the process easy for me. I am so glad that she was there for me and I will certainly recommend her to my family and friends. She is the very best at what she does!
Ryan Griffith
Natalie was Excellent and through. She was very easy. To deal with and was able to work with me on my schedule.
Jay Pendergast
Natalie went above and beyond in helping us through the whole process, going so far as to call us to discuss the loan at 6pm (pst) our time from her time zone where it was 9pm.
Kenneth Miller
The consummate professional, Natalie took what was foreign and made it understandable. No question went unanswered, and every email and phone call returned. Knowledgeable, informative, and personable—three words I would use to describe Natalie as she provided the ultimate customer service experience.