Absolutely the easiest mortgage process I've ever been through. I would highly recommend it to my friends and family
Susan Sweet
Susan Sweet
551
Nicholas Cullen did an outstanding job helping me with the recent refinance of my home. He was extremely professional, knowledgeable, always answered my questions, and was very quick to reply to my emails and/or telephone calls (and there were many). I will definitely recommend him to family and friends.
Susan Sweet
Mike Blaeser
Mike Blaeser
541
The over all experience was good. Nicholas followed through with what he said was to take place as others were changing the terms and expenses while he was out. The closing was delayed for over a month because items were not completed on time that were not in my control that could have been completed on time in my opinion. I found out about a week before closing took place that I was elligible ...The over all experience was good. Nicholas followed through with what he said was to take place as others were changing the terms and expenses while he was out. The closing was delayed for over a month because items were not completed on time that were not in my control that could have been completed on time in my opinion. I found out about a week before closing took place that I was elligible for discounts that were not offered or applied to my account - Via- Charles Schwab. The costs charged, in my opinion ended up higher and in excess for the 2 refi m loans that were completed. Thanks to Nicolas the files did get done.Read MoreRead Less
Carolyn Flynn
Carolyn Flynn
551
Nick was really helpful very knowledgeable and personable too! He explained the process and then kept in touch throughout to answer questions and make sure the application moved along in a timely fashion. This was not our first refi but it was the easiest ! Thanks!
Lyndon Wong
Lyndon Wong
551
Nicholas was always there when we needed him. He was very responsive to our concerns and questions. It would have been nice if he was there from start to finish. We were transferred to another individual who we found less professional.
John Trebisky
John Trebisky
551
Nicholas is extremely professional. He explains mortgage terms in a clear and understandable way. He provides excellent customer service.
Hughes Myrna
Hughes Myrna
551
Excellent service. Answered all my financial qurstions. Very knowledgeable.
Jim Werpy
Jim Werpy
551
Nicholas was extremely competent, and provided data quickly and accurately. His personal touch on taking care of our application, and ensuring our needs were met were very much appreciated.
Michele Vitiello
Michele Vitiello
551
It was great working with Nicholas from beginning to end, he made the whole experience pleasant. Also working with the rest of the mortgage staff was such a pleasure. I will recommend to all friends and family.
Diane Dahl
Diane Dahl
551
Nicholas was wonderful to work with. If I had a question or needed guidance he would respond to a email or phone call within 10 minutes or so. He was the one reason I would recommend Rocket Mortgage to anyone wanting to refinance. He is a great person to work with!
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