Nick Destefano

Cleveland, OH

NMLS 913806

President's Club Banker

Nick's Reviews

Shanna Carter
Nick was amazing to work with. He was very professional and knowledgeable. He made the refinancing process seem so easy it was almost too good to be true. I have already recommended Nick to others that are considering refinancing and I will continue to do so.
Louie Verzi
Nick was very professional and very accurate on all closing everything went so smooth I could not believe it took such a little time again I want to thank you Nick and I will recommend you
Tracy Hampton
Nick was extremely helpful and thorough throughout the entire refinance process. Would highly recommend!!
Paul Martinez
We closed our refinance today., the only reason I didn’t rate Nick with more stars , only 5 were provided. From day one the process,with Nicks guidance and patience , couldn’t have been easier. I looked forward to today’s closing like camping out at a car dealer . No way . The notary arrived at our home with all the documents , done in 30 min. she was also very efficient and professional. Shopping...We closed our refinance today., the only reason I didn’t rate Nick with more stars , only 5 were provided. From day one the process,with Nicks guidance and patience , couldn’t have been easier. I looked forward to today’s closing like camping out at a car dealer . No way . The notary arrived at our home with all the documents , done in 30 min. she was also very efficient and professional. Shopping for a refinance call Nick , I highly recommend it. Thank you Nick , WELL DONE !
Paul B. MartinezRead MoreRead Less
Beau Lachermeier
Nick was GREAT to work with!! I enjoyed his direct and honest advise and prompt availability and explanations. He analyzed both my primary residence and rental house and was honest about the numbers on the rental which were not beneficial to refinance due to balance, rate and a few other items. We decided to pursue and take advantage of refinancing the primary residence which cut it from a 30 year...Nick was GREAT to work with!! I enjoyed his direct and honest advise and prompt availability and explanations. He analyzed both my primary residence and rental house and was honest about the numbers on the rental which were not beneficial to refinance due to balance, rate and a few other items. We decided to pursue and take advantage of refinancing the primary residence which cut it from a 30 year to 20, saved $100 per month which I will still pay and in return knock it down to 17 years. Interest and principle percentages also stayed favorable. I would recommend him strongly and have already spoke highly about him to family members who may be able to take advantage of these historically low rates!Read MoreRead Less
Bev McCollum
Nick was easy to work with. He was always clear with directions and letting know what steps we were going to be taking. When we had a question he always responded quickly. He was enjoyable to work with. Thank you...Jim and Bev
Melesa Daugherty
Nick made this experience very easy, he was extremely accommodating and took his time to answer my questions that I didn't feel comfortable about. He put me at ease and took his time to walk me thru it. I didn't feel pushed about the decision we made. Nick guided me through every step. I must say, we have had several loans in the past and Nick made the loan quick and easy. Any time I had a ...Nick made this experience very easy, he was extremely accommodating and took his time to answer my questions that I didn't feel comfortable about. He put me at ease and took his time to walk me thru it. I didn't feel pushed about the decision we made. Nick guided me through every step. I must say, we have had several loans in the past and Nick made the loan quick and easy. Any time I had a question, I would leave a message on his phone and within a couple of hours, he was returning my call. What great customer service. I have been in retail business for over 30 years and hospitality business for 15 years, Nick should teach a class on good customer service. He's "top notch!" I would recommend this company to all my friends.Read MoreRead Less
Donna Mccue-Konrad
Nick made our refinance a quick and easy process. He was extremely knowledgeable and answered all of our questions.
Kevin Zetah
When I first talked with Nick, I was really surprised on how up front he was. This was to a degree that I had my doubts in what he was telling me. I thought to myself that I would just play along to actually see where this was going. To my surprise, everything he told me was true and accurate. I got the rate he told me I was getting and moved along the process. I think from the first day of ...When I first talked with Nick, I was really surprised on how up front he was. This was to a degree that I had my doubts in what he was telling me. I thought to myself that I would just play along to actually see where this was going. To my surprise, everything he told me was true and accurate. I got the rate he told me I was getting and moved along the process. I think from the first day of talking with him all the way to closing was less than 1 month. I am very pleased with Nick and would recommend him to anyone.Read MoreRead Less
Charmaine King
Very patience, informative and respond to all his email and voicemail requested. Even if it's not in his department. He would refer you to the right person, then follow up making sure request has been resolve or taking care of. We need more representative like Mr. Nick Destefano. Thanks to you and all the workers at Rocket Mortgage