Nick Destefano

Cleveland, OH

NMLS 913806

President's Club Banker

Nick's Reviews

Melesa Daugherty
Nick made this experience very easy, he was extremely accommodating and took his time to answer my questions that I didn't feel comfortable about. He put me at ease and took his time to walk me thru it. I didn't feel pushed about the decision we made. Nick guided me through every step. I must say, we have had several loans in the past and Nick made the loan quick and easy. Any time I had a ...Nick made this experience very easy, he was extremely accommodating and took his time to answer my questions that I didn't feel comfortable about. He put me at ease and took his time to walk me thru it. I didn't feel pushed about the decision we made. Nick guided me through every step. I must say, we have had several loans in the past and Nick made the loan quick and easy. Any time I had a question, I would leave a message on his phone and within a couple of hours, he was returning my call. What great customer service. I have been in retail business for over 30 years and hospitality business for 15 years, Nick should teach a class on good customer service. He's "top notch!" I would recommend this company to all my friends.Read MoreRead Less
Donna Mccue-Konrad
Nick made our refinance a quick and easy process. He was extremely knowledgeable and answered all of our questions.
Kevin Zetah
When I first talked with Nick, I was really surprised on how up front he was. This was to a degree that I had my doubts in what he was telling me. I thought to myself that I would just play along to actually see where this was going. To my surprise, everything he told me was true and accurate. I got the rate he told me I was getting and moved along the process. I think from the first day of ...When I first talked with Nick, I was really surprised on how up front he was. This was to a degree that I had my doubts in what he was telling me. I thought to myself that I would just play along to actually see where this was going. To my surprise, everything he told me was true and accurate. I got the rate he told me I was getting and moved along the process. I think from the first day of talking with him all the way to closing was less than 1 month. I am very pleased with Nick and would recommend him to anyone.Read MoreRead Less
Charmaine King
Very patience, informative and respond to all his email and voicemail requested. Even if it's not in his department. He would refer you to the right person, then follow up making sure request has been resolve or taking care of. We need more representative like Mr. Nick Destefano. Thanks to you and all the workers at Rocket Mortgage
Vicki Atchison
We refinanced our house with Nick, and we couldn't believe how fast the whole process went. Even with the Covid-19 causing shut-downs, we were still able to complete the process and closing very easily. I would definately reccomend Nick to any of my family and friends, if they consider refinancing.
Juan Cobas
Nick was awesome from start to finish, a true professional. We have nothing but great things to say about Nick and would recommend him to anyone. He was able to lower our mortgage by 2 full points which translated into almost $200 a month in savings. In the future rest assure we will retain Nick for our future home purchases.

JP
Karen Cannella
Great and competent service.
Jan Coombs
Nick was just great. He stayed right on top of each phase and got involved when things got confusing A++ for Nick
Jeanine Battaglia
Nick was great to work with. He was always available to answer all my questions & concerns throughout the whole process. We plan on purchasing another property in a year, we will definitely will be contacting Nick again!
Reginald Brannan
A pleasure to work with.Nick is very understanding,professional,and dedicated to making your experience a pleasant one. He goes the extra mile for his clients.